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Copyright © 2004-2017 easyLog Ltd.  Terms and conditions

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Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern easyLog Limited’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. Scroll down or click here to see our standard terms and conditions of sale.


The term ‘easyLog’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Meadhurst Villas, 40-42 Whetsted Road, Five Oak Green, Tonbridge, Kent TN12 6RS. Our company registration number is 4988743, England. The term ‘you’ refers to the user or viewer of our website.


The use of this website is subject to the following terms of use:

terms and conditions

This privacy policy sets out how easyLog Limited uses and protects any information that you give the company when you use this website or any of our products and services.


easyLog is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or the company’s products and services, it will only be used in accordance with this privacy statement. easyLog may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


what we collect


We may collect the following information:


what we do with the information we gather


We require this information to understand your needs and provide you with a better service. Uses might include:


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


controlling your personal information


By filling in a form on this website or in relation to our products and services, you are agreeing to us using the information for direct marketing purposes. You may change your mind at any time by emailing us or writing to easyLog at Meadhurst Villas, 40-42 Whetsted Road, Five Oak Green, Tonbridge, Kent TN12 6RS.


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We will only use your personal information to send you promotional information about third parties if you tell us that you wish this to happen.


You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the address above. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be inaccurate.


how we use cookies


A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to tailor their operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us to analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Cookies may also be stored on your computer when you watch a YouTube video on our website. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


links to other websites


Our website may contain links to other websites of interest. External websites are not governed by this privacy statement and therefore we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. We advise checking the privacy statement of any website you visit.

privacy policy and how we use your information

The following terms and conditions apply to all orders placed with easyLog Limited unless expressly stated otherwise in writing. Click here to download a pdf version.


ACCEPTANCE OF ORDER

The Customer’s offer to purchase the goods and services overleaf shall remain irrevocable for a period of 21 days from the date hereof Easylog Limited shall be deemed to accept the terms and conditions of this contract unless it notifies the Customer in writing within 21 days hereof.


PRICE

Prices stated overleaf are the prices ruling on the date hereof. Prices payable will be those ruling on the date of delivery to the Customer.


PAYMENT

A minimum of 40% of the total including VAT shall be paid by the Customer with written confirmation of the Customer’s offer to purchase the goods and services offered by Easylog Limited. Following supply the balance of the total including VAT should be payable within 30 days. Interest is payable on overdue accounts at the rate of 2% per month or part thereof.


TERMINATION

Without prejudice to Easylog Limited other legal rights and remedies Easylog Limited shall be entitled to treat this contract as repudiated by the Customer if the Customer fails to pay the full price when due or is in breach of any provision hereunder. Non-enforcement by Easylog Limited shall not be deemed a waiver of its rights by Easylog Limited which may be enforced unless any breach is remedied by the Customer.


Without prejudice to Easylog Limited other legal rights if the Customer enters into liquidation either voluntary or compulsory has a receiver or administrator appointed over the whole or part of its assets or enters into any scheme of administrator with its creditors this contract shall terminate automatically on the occurrence of any such event as aforesaid.


PROPERTY RIGHTS

Title in the goods supplied by Easylog Limited under this Contract shall remain in Easylog Limited until the Total Price has been paid by the Customer in full and until such payment is received by Easylog Limited the Customer shall hold such goods on a fiducion basis and as bailee of Easylog Limited (returning the same to Easylog Limited immediately on request) and the Customer shall store the same at no cost to Easylog Limited in such a way that such goods are closely identified as belonging to Easylog Limited.


In the event of the Customer failing to deliver the goods up to Easylog Limited when requested or on the occurrence of any event referred to in clause 4. above Easylog Limited is hereby irrevocably authorised to enter forthwith onto the Customer’s premises and repossess and remove such goods consigned and the Customer shall be responsible for Easylog Limited costs of so doing.


Notwithstanding the above the risk of damage or destruction to the goods delivered to the Customer shall be borne by the Customer without prejudice to the foregoing. Easylog  Limited shall have a general and particular lien over the goods supplied under this contract between the parties hereto where any of the purchase price remains unpaid.


DELIVERY

There is no specified delivery date. The Customer shall accept delivery hereunder within a reasonable period from the date of payment of the deposit or other agreed amount.  Easylog Limited shall not be liable for non-delivery caused by circumstances beyond its control.


This contract is independent of any other agreement and the Customer shall be bound by the terms and conditions hereof notwithstanding the non-performance or non-delivery of services or goods by Easylog Limited third parties or the Customer necessary for the operation of the goods and service supplied hereunder.


INSTALLATION

The Customer shall ensure that the environmental and electrical supply conditions are suitable for the goods in accordance with the manufacturer’s specification.


SYSTEM IMPLEMENTATION AND ACCEPTANCE

System implementation shall not commence until the payment of 40% of the Goods has been received in full

System implementation shall proceed in accordance with a programme agreed in writing between the Customer and Easylog Limited. If a programme has been agreed it will be attached hereto. In the event of delays attributable to the Customer exceeding 20% of the programme time the Customer shall be required to accept the system and to pay the balance of the total price on the date envisaged for completion in the implementation programme. Under other circumstances Easylog Limited shall request the Customer’s acceptance of the system at the completion of the implementation programme or on the date of delivery. The customer shall within 14 days of Easylog Limited’s request either a) Pay the balance of the total price or  b) Provide Easylog Limited with a written statement of non-compliance including details of all items not complying with specifications and reasonable grounds for withholding acceptance

The Customer shall accept the system and pay the balance of the total price immediately upon the satisfactory completion of the remedial or additional work required by the Customer’s Statement of Non- Compliance.


SOFTWARE

The performance of any standard software supplied by Easylog Limited hereunder shall be prescribed by its operating manual. The performance on any bespoke software supplied by Easylog Limited hereunder shall be prescribed by detailed specification agreed by the parties hereto and forming part of the contract. The Customer shall disregard any performance claims which are not confirmed by the relevant operating manual or specification. All intellectual property rights in bespoke software remain with Easylog Ltd.


The Customer shall be required to take out a Software User Licence for each software product purchased hereunder and any software is supplied subject to the terms and conditions of such User Licence. Jump to software licence agreement.


OPERATIONAL SUPPORT

Ongoing software support provided by Easylog Limited shall be subject to the terms and conditions of Easylog Limited’s Software Support Agreement the performance whereof shall not in any circumstances affect the liabilities of the Customer hereunder.


Ongoing hardware maintenance provided by Easylog Limited shall be subject to the terms and conditions of Easylog Limited’s Hardware Maintenance Agreement the performance whereof shall not in any circumstances affect the liabilities of the Customers hereunder.


DISPUTES

If any dispute arises between the parties with respect to any matter within the expertise of a technical expert then such dispute shall at the instance of either party be referred to a person agreed between the parties and in default of agreement within 21 days of notice from either party to the other calling upon the other so to agree to the person chosen on the application of either party by the president for the time being of the British Computer Society. Such a person shall be appointed to act as an expert and not as an arbitrator and the decision of such person shall be final and binding.

The costs of such expert shall be borne equally by the parties unless such expert shall decide that one party has acted unreasonably in which case he shall have discretion as to costs.


ACCESSORIES

Any accessories supplied by Easylog Limited to the Customer from time to time when available shall be supplied under Easylog Limited’s terms and conditions of sale and prices then prevailing and shall not form part of this contract

Easylog Limited shall not be responsible for the failure in performance of any goods supplied hereunder where accessories used by the Customer do not conform to Easylog Limited specifications or where the goods supplied hereunder are used in a manner other than that recommended by Easylog Limited.


WARRANTY

The goods supplied hereunder shall be subject to the manufacturer’s warranty the terms and conditions of which may vary from item to item. Ongoing maintenance provided by Easylog Limited shall be subject to the terms and conditions of Easylog Limited’s Hardware Maintenance Agreement.


LEASING

If the Customer enters into any financial arrangement with a third party whereby it is intended that title to the goods supplied hereunder shall pass to such third party the Customer shall notwithstanding any arrangement to the contrary remain liable to Easylog Limited under the terms and conditions of this contract. The payment in full by any third party to Easylog Limited of the purchase price hereunder shall be a full discharge to the Customer of its obligations to pay such purchase price to Easylog Limited.


If for any reason whatsoever the Customer’s arrangements for financing the purchase of the goods shall be frustrated the terms and conditions hereof shall remain in full force and effect as between Easylog Limited and the Customer.


CANCELLATION

If the Customer purports to cancel this contract the Customer shall become liable fully to compensate Easylog Limited for all actual contingent or anticipated expenses and loss of profit incurred or to be incurred by Easylog Limited hereunder. If such amount shall not have agreed within one month of the Customer’s purported cancellation the Customer shall pay to Easylog Limited a cancellation fee equivalent to 33% of the total price including VAT.


LIABILITIES

Easylog Limited’s liability hereunder shall be limited to death or physical injury caused by the negligence of Easylog Limited or its employees and Easylog Limited shall not be liable for any direct or indirect loss of profits howsoever or whensoever caused and of whatsoever nature save to the extent that any such losses cannot be excluded by law

No liabilities obligations warranties conditions or undertaken statutory or otherwise implied or express shall be deemed to be included in this contract save those which cannot be excluded by law.


Easylog Limited shall not be liable in contract tort or otherwise for direct or consequential loss or damage or injury in connection with or arising out of possession operation use malfunction or modification of goods or services supplied hereunder save as provided herein and the Customer shall indemnify Easylog Limited in respect of any claim for loss damage or injury to any person or property or for any other loss directly or indirectly occasioned by or arising from the possession operation any other loss directly or indirectly occasioned by or arising from the possession operation or use of the goods supplied hereunder or arising from the malfunction or modification of such goods by the Customer.


ENGAGEMENT OF PERSONNEL

Should any employee of Easylog Limited be engaged by the customer during the period commencing on the hereof and ending 12 months after the date of final payment the Customer shall pay to Easylog Limited forthwith a fee of 25%(twenty five per cent) of the employee’s gross annual earnings with the Customer.

standard terms and conditions of sale

This is a legal agreement between you, the end user, and Easylog Ltd (Easylog), YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT UNLESS YOU NOTIFY EASYLOG IN WRITING WITHIN TEN DAYS OF INSTALLATION THAT YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT. YOU WILL THEN NEED TO ALLOW EASYLOG TO REMOVE THE SUPPLIED SOFTWARE FROM YOUR COMPUTER SYSTEM AND RETURN ANY ACCOMPANYING ITEMS (including written materials and binders or other containers) FOR A FULL REFUND.


1 GRANT OF LICENCE – Easylog grants you the right to use one copy of the enclosed software program (the "SOFTWARE") on a single terminal connected to a single computer (ie with a single CPU). unless otherwise agreed with Easylog.


2 COPYRIGHT – The SOFTWARE is owned by Easylog and is protected by United Kingdom copyright laws, international treaty provisions, and all other applicable national laws. Therefore, you must treat the SOFTWARE like any other copyrighted material (eg a book) except that you may either (a) make one copy of the SOFTWARE solely for backup or archival purposes, or (b) transfer the SOFTWARE to a single hard disk provided you keep the original solely for backup or archival purposes. You may not copy the Product manual(s) or written materials accompanying the SOFTWARE.


3 OTHER RESTRICTIONS – You may not rent or lease the SOFTWARE. You may not transfer your rights under this Licence Agreement without the written permission of Easylog. You may not reverse engineer, decompile or disassemble the SOFTWARE.


LIMITED WARRANTY


LIMITED WARRANTY – Easylog warrants that (a) the SOFTWARE will perform substantially in accordance with the accompanying Product Manual(s) for a period of 90 days from the date of receipt, and (b) any Easylog supplied hardware accompanying the SOFTWARE will be free from defects in materials and workmanship under normal use and service for a period of one year from the date of receipt. Any implied warranties on the SOFTWARE and hardware are limited to 90 days and one (1) year respectively, or the shortest period permitted by applicable law, whichever is greater.


CUSTOMER REMEDIES – Easylog's entire liability and your exclusive remedy shall be, at Easylog's option, either (a) return of the price paid or (b) repair or replacement of the SOFTWARE or hardware that does not meet Easylog's Limited Warranty and which is returned to Easylog with a copy of your receipt. This Limited Warranty is void if failure of the SOFTWARE or hardware has resulted from accident, abuse, or misapplication.  Any replacement SOFTWARE will be warranted for the remainder of the original warranty period or 30 days, whichever is longer.


NO OTHER WARRANTIES – TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EASYLOG DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED,  INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE, THE ACCOMPANYING PRODUCT MANUAL(S) AND WRITTEN MATERIALS, AND ANY ACCOMPANYING HARDWARE.  THE LIMITED WARRANTY CONTAINED HEREIN GIVES YOU SPECIFIC LEGAL RIGHTS.


NO LIABILITY FOR CONSEQUENTIAL DAMAGES – TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EASYLOG AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF ANY CASE, EASYLOG'S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE.BUSINESS INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THIS EASYLOG PRODUCT. EVEN IF EASYLOG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  IN ANY CASE, EASYLOG'S ENTIRE LIABILITY


UNDER ANY PROVISION OF THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE.


This agreement is governed by the laws of England.


Should you have any questions concerning this agreement, or if you wish to contact Easylog for any reason, please call us on 01892 834406 or e-mail on info@easylog.co.uk. Click here to download a pdf of this software licence agreement.


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software licence agreement