Business support

Clocking in with a QR code: cheaper than chips!

 

The business world emerging from the Covid-19 pandemic will undoubtedly be very different from the one that entered the crisis. It will be even more cost-conscious, given the additional overheads of making and keeping premises safe for employees and visitors, and staff will have a heightened awareness of hygiene, with frequently touched surfaces and equipment requiring regular and scheduled cleaning. Work is also likely to be more flexible in terms of where and when it is conducted, with split shifts and staggered start times – and, as a result, monitoring staff hours and calculating pay will be more complex and require greater input and control.

Smartphone attendance apps for the new normal

In line with our reputation for supplying low cost, robust and practical employee time management solutions, easyLog has ensured that its range of QR code-based attendance recording apps meet all the requirements of hard-pressed employers coming to terms with the new normal.

From just £20 per month plus VAT for a system covering up to 15 employees, staff can record attendance at a single or multiple sites using their own (or company-issued) smartphone and easyLog’s Location Clock App.

Simple to download from the major stores and install, the app automatically scans and recognises a QR Code that is defined per location. It converts this into an instant employee attendance record and sends this to the e-Log web browser-based software application supplied as part of the solution. This produces detailed or summarised timesheets across any period per employee and location, can deduct unpaid break periods and export any report into Excel for further analysis.

QR codes – the low-cost solution that covers all the bases

  • Low cost – just over £1 per month per employee for the cloud-based solution. easyLog provides software support as required, online training and daily backup. No up-front, one-off set up and training costs – everything you need is included in the monthly amount. The minimum contract length is 12 months with one-month cancellation. Simple, clear and straightforward.
  • QR codes are free to generate and download from many websites. Your only cost is the paper and ink for printing.
  • Hygienic – employees use a smartphone which is always under their control, so there are no health concerns about multiple staff touching an attendance recording device and how clean and safe that unit remains.

For more information about attendance recording with QR codes, you can read this case study.

Find out more

easyLog offers a wide range of apps, attendance recording technologies and software. Talk to one of our team today on 01892 834406, request a callback using the form on the right or email us your enquiry.

Posted by administrator in Apple iPhone, Business support, Care home management, Cleaning management, Clocking and employee attendance, Domiciliary care and supported living, Flexible working, Invoicing staff time, Mobile worker tracking, Nursing home management, QR code and biometric clocking, Smartphone app, Time and attendance, Timesheets, 0 comments

Two-for-one app records visitor as well as employee attendance

 

Knowing which employees and visitors are in your building at any time is important, even in normal circumstances. In the present pandemic, however, this information – and the possible need for it to be available to health authorities in the event of local Covid-19 cases – has become a heightened issue for many more workplaces, including those with smaller numbers of staff.

easyLog, the innovative provider of low-cost attendance management and staff scheduling systems, has delivered yet again with a value for money, tablet-based attendance solution that records both staff and visitor arrival and departure data.

The system works with standard Android tablets, such as those made by Samsung and Asus, and a local wireless connection – or a SIM card if used on a remote site, for example in the building industry. The app enables both employees and visitors to record their attendance by presenting a tab for each: reducing investment in hardware and software while also simplifying implementation and operation.

Simple and accurate two-in-one attendance logging

Employees select their name from a dropdown list and are asked to enter a PIN as confirmation. They then indicate by clear buttons if they are starting or leaving work. The app confirms the name of the staff member and the date and time of attendance. Importantly, if the employee has made a mistake – for example, by recording another ‘in’ clocking when they are about to leave the building – the app will question their action and ask them to confirm if their attendance record is correct. A simple step that helps reduce management involvement and produces comprehensive timesheet reports accurately and swiftly.

Visitor details are entered prior to their visit through the e-Log timesheet software, together with the name of the person they are due to meet. As e-Log is a web browser-based software application this can be done on any device – PC, laptop, tablet or smartphone – with a connection to an internet browser. This enables easy access and last-minute adjustments to be made by busy managers who may have infrequent access to office administration systems.

On arrival, the visitor is presented with a dropdown list of visitors for that day from which they select their name to confirm their arrival and again on departure. Should the visitor not have been pre-registered, they can enter their name and who they are seeing using the on-screen keypad on the tablet. Visitor details are held in the software for future use thereby simplifying the process of arranging further meetings.

Low-cost solution includes our browser-based software

Prices start from just £20 plus VAT per month for an organisation employing up to 15 staff. This includes the app, e-Log timesheet and visitor software, supply of a managed cloud platform with daily backup (meaning you don’t need to worry about implementing the software on your own PCs or network) and installation. We even provide an on-line training session to show you round the software and help you get operational as quickly and smoothly as possible. And that monthly cost includes telephone access to our help desk in case you have any questions or technical issues in the future.

Innovative, simple, low-cost and easy to use. Why not call or email us for further information?

Posted by administrator in Business support, Care home management, Cleaning management, Clocking and employee attendance, Latest news, Time and attendance, 0 comments

New ways of working post lockdown: staff rotas

 

It is looking increasingly likely that social distancing and other protective measures are set to be the new normal for some time to come – in the workplace as well as public spaces. As a result, many employers are facing difficult decisions about keeping their business up and running while ensuring staff stay safe.

One of the changes that many are considering is staggering staff attendance so the two-metre rule can be maintained – which in most cases means setting up a staff rota. For first-timers, this can be a daunting task.

With the help of purpose-built rota software, however, even the most complex working arrangements can be managed quickly and easily, leaving managers more time to deal with other tasks.

A rota is all about balance…

Setting a rota is essentially a balance between the cover you need and employee availability. It sounds simple – but when you throw in issues such as holiday entitlement, part-timers, unexpected absences, different pay grades, TUPE terms, public holidays, TOIL, flexitime and so on, it is far from straightforward.

Our scheduling software allows users to deal with all these situations and more at the touch of a button. It also allows employees’ regular hours to be stored on a rolling rota so there is no need to keep re-inputting data. And when there are gaps to be filled, the software can filter employees via criteria that determine their rate of pay, such as training, qualifications and seniority, so you can be sure of staying within budget.

Sharing shift info? There’s an app for that

Sharing shift information quickly and reliably is a key element of a smooth running rota. With our smartphone apps, shift details can be sent direct to employees’ phones as soon as the rota is set. They can also use the app to confirm their shifts and other related tasks, such as managing leave and expenses.

We can even supply smartphone or tablet-based clocking apps to keep an accurate record of attendance if required.

Find out more…

For more information about our rota software, or any other attendance management solutions, speak to one of our team.

Posted by administrator in Business support, Flexible working, Rota software, Scheduling software, Smartphone app, 0 comments

easylog updates care software app for temporary hotel hospitals

With the Covid-19 epidemic causing disruption and hardship to businesses across the UK, particularly in the hard-pressed care sector, we were pleased to be able to help one of our clients meet the challenge of extending their care services to six hotels being used as temporary overspill hospitals.

Salisbury-based care group Abicare called us after they were contracted to provide care staff for recuperating patients from hospitals across Hampshire and Dorset. The carers were needed to look after both Covid-positive and non-Covid patients who were being accommodated in empty local hotels operated by major chains.

“Because of the unique nature of the contract, Abicare needed us to make some tweaks to their HomeCare software app and import a lot of new data,” says easyLog development director James Clark.

“The changes we made were chiefly to enable care staff to make more notes to meet the differing care record needs of patients and, crucially, to track patient visits so appropriate hygiene procedures could be followed. We worked with Abicare over a weekend to create a new instance of the software and get it up and running as fast as possible. We are proud to say it is already in use in the new hotel ‘wards’.”

Find out more

For more information about our care systems, visit our website. Alternatively, contact one of our team for a chat.

 

Posted by administrator in Business support, Care recording, Clocking and employee attendance, Domiciliary care and supported living, Latest news, Time and attendance, 2 comments

Reconciling the risk and reward of cleaners’ flexible hours

male cleaner working in an office corridor

If you offer your cleaners the option of choosing when they work at client sites you will know that this involves both risk and reward. Employees who have greater freedom to fit their work commitments around their personal lives are likely to reward you by being more reliable, loyal and motivated. On the other hand, you run a bigger risk of work not being delivered within the hours specified in your client contract – which means spending more of your time monitoring when and where work has been delivered. There is a way to reconcile these two apparently conflicting aspects of flexible working, however: easyLog’s +Sb staff scheduling software.

At easyLog we have a growing group of cleaning company customers using our staff scheduling systems. Listening to them, we have added functionality that delivers ease of use with the detailed monitoring and reporting efficiencies they require – and at a sensible price that they have been unable to find elsewhere. Starting from £60 plus VAT per month for up to 25 cleaners, our +Sb scheduling solution provides a phone-based attendance recording app for each cleaner, scheduling functionality, pay analysis and reporting software on a managed cloud platform with daily backup, on-line training and telephone support – a complete solution, all developed and provided within the UK.

So, how does this all work?

Cleaners download an app from the Play or Apple stores and enter a code that automatically sets up their phones to link with the scheduling and reporting software that you use. They then go to a site, open the app and scan a QR code that you have printed and placed at each location to uniquely identify it. QR codes are generated for free on the internet. The employee does the same again when they leave the client’s site. These attendance records are automatically transferred into the software and compared in real time against the schedule of work on the staff rota. You can define if you require on-screen alerts or emails generated if a cleaner has not arrived. Similarly, the cleaner has a panic button on the app to create an alert if they have a problem.

Greater efficiency and control

If the cleaner has worked for the agreed period within the defined time bands then there is no further action to take – those hours will be passed into the Pay Report and analysed to the correct pay rate. An Authorisation routine highlights per cleaner any hours where the required cleaning period has not been met. Settings in the software allow the user to define any permitted leeway if attendance is shorter than the period defined, for example no tolerance or up to five minutes. The parameters can also draw attention to where extra time has been spent at the site thereby flagging the possibility of additional client charges and payment for the employee.

Analysed pay reports can then be produced across any period with hours broken down by the different pay bands that may apply for working during weekdays, weekends, bank holidays and so on. There is then the option to export the finished report into a third party payroll product, such as Sage, creating yet more efficiency in the process of producing employee payslips.

Explore further

If you would like to know more about what the easyLog+Sb solution could do for your cleaning business, please call us on 01892 834406, send us an email or visit the cleaning section of our website. You can also watch a video about managing flexishifts with our software.

Posted by administrator in Business support, Cleaning management, Flexible working, Latest news, Mobile worker tracking, Payroll analysis, Rota software, Scheduling software, Smartphone app, Time and attendance, Timesheets, 0 comments

Manage holiday cover without losing your cool this summer

For most of us, summer is about sunshine, days out and getting away from it all for a week or two. But for employers it means more gaps in the rota to be filled and fewer staff willing and able to cover, plus additional complications when it comes to calculating pay. This is especially true of smaller employers and those in seasonal trades, who often find the holiday season the most stressful and exhausting time of the year.

Of course, scheduling software cannot take all the pressure out of summer staffing issues but chosen and used appropriately it can make life much simpler.

Dealing with the staff rota

The most pressing matter at holiday time has got to be ensuring you have enough people available at all times to keep your operation running smoothly. This is particularly challenging if your staffing requirements are variable at the best of times. But suitable rota software can really help – not only by alerting managers to potential gaps in the rota and providing suggestions for filling them but also allowing adjustments to be made quickly and easy, until the last minute if required.

easyLog rota software has in-built and optional features that take a lot of the stress out of managing holiday absences, no matter how complex your staffing levels. These include automatically checking that the necessary cover is available to meet your pre-defined staffing profile as soon as a leave request is submitted. Employees can also check their leave status and submit holiday requests directly to the software via their smartphones, freeing up admin time spent handling enquiries.

Calculating holiday pay

It is not just the rota that gets complicated in the holiday season – working out correct pay rates can cause a bit of a headache too. Among the issues you may need to take into account when calculating holiday pay are:

  • Staff who work variable roles, rates and/or shifts
  • Adjustments for overnights
  • Bank Holiday rates
  • Regular overtime – compulsory and voluntary
  • Routine out of hours work and on call shifts

easylog software can manage multiple pay rates, so calculating the correct rate of pay is simple. A Shift Analysis report, for example, automatically calculates an employee’s average pay per hour across any period. This can be used to determine the average hourly rate of the hours worked by casual and bank staff, for instance, and so the applicable pay rate for when they are on leave.

Managing leave requests

At this time of year, leave requests tend to come in thick and fast, often at short notice. And so time spent dealing with them also increases.

easylog rota software has a detailed holiday report that shows at a glance how much leave staff have already taken and what they have remaining. This is displayed in simple percentage terms, with a large negative percentage indicating they have a lot of holiday entitlement still to take and vice versa.

Employees can also use our rota app to check their holiday entitlement and book time off direct from their phones. The request goes directly to the main easylog rota software so admins can see at a glance if there will be cover available.

For more information on our rota and payroll reporting software and smartphone apps, please contact us or request a callback.

Posted by administrator in Business support, Care home management, Cleaning management, Domiciliary care and supported living, Flexible working, Holiday pay, Nursing home management, Payroll analysis, Rota software, Scheduling software, Smartphone app, Timesheets, 0 comments

New Staff Portal app lets employees manage their shifts straight from their phones

sitting woman using a smartphone to check her rota shifts

If you already use our rota software, you will know how much easier it makes juggling the hours that your staff want with the shifts you need to fill. You may even be relying on an easyLog smartphone or tablet app to make rapid last minute adjustments to the rota when people call in sick or there is some other unexpected staffing issue.

To make your life even easier, we have now added a new weapon to your rota armoury – a smartphone app specifically for employees. Staff members download the easylog Staff Portal app directly from the Apple App Store, Google Play or Microsoft Store and, once logged in, can manage their shifts quickly and easily at any time, wherever they happen to be.

Employees can use the app to:

  • See their allocated shifts on a rota in advance
  • Confirm that they are happy with the shifts by accepting them
  • Look back at past shifts and clockings to check their hours
  • Submit expenses and upload photographs of receipts from their phone
  • Send messages to managers and request holiday

For managers, there is no need to send rotas out by e-mail or print off a paper version, saving valuable time. Managers also get a reliable record of an employee’s shift acceptance, which goes directly into the main rota software, along with related clockings.

The easylog Staff Portal app is suitable for a wide range of employers and working situations. To find out more about how it can make your rota management more efficient, please contact us. Read more about our rota and timesheet software here.

Posted by administrator in Apple iPhone, Business support, Flexible working, Invoicing staff time, Latest news, Rota software, Smartphone app, Time and attendance, Timesheets, 0 comments

Can employees fool an app to falsify their attendance records?

In the second of our series of blogs about asking employees to record their attendance using an app on their smartphone, we consider what security features to look for to prevent the possibility of staff dishonestly covering up lateness.

It’s an interesting observation that employers implement time and attendance systems principally to deliver two results: first, administrative time savings through automated calculation of timesheets and pay analysis and second, to improve the accuracy of recording their employee’s attendance.

On that latter point, the ultimate guarantee to prevent an employee fraudulently falsifying their hours is to use a biometric reader that recognises an individual by a unique part of their body, such as fingerprint, face or hand. However, many of our clients have small numbers of staff working irregularly at a number of sites where it would be uneconomic to justify the capital cost of such equipment at each location. In these situations, the low-cost alternative is to ask the employees to use their own or company-issued smartphone to record their attendance at each site. But without biometric safeguards, how can you be certain that the time clocking was generated by the registered user of the phone? That’s where easyLog has consulted with its growing number of users and delivered a solution that gives the employer confidence that any attendance record has been generated by the identified person.

So how does our app prevent clocking fraud?

Firstly, the app is used with QR codes, the latest generation of barcode representation. Generated from free-to-use websites, they can be printed and assigned to each location to uniquely identify the specific site. When the app is used it accesses the camera of the smartphone and the employee simply moves their phone over the code until an image is captured to record the date, time and location. The app also records the GPS reference at the point the attendance record was made. This is significant if an employee should have thoughts that they could photocopy the QR code – and then record their attendance from the comfort of their bed for example – as it will automatically be brought to the attention of their employer!

Within the easyLog software, each location is defined with a unique reference (used by the QR code) and also has their GPS latitude and longitude coordinates entered against it. So if the QR code is scanned from somewhere different to its defined location, the easyLog software will know and flag accordingly with a link to Google Maps to identify the actual location of the errant clocking.

Software that can’t be fooled

Secondly, the app records the date and time that the attendance record is sent to the back-office timesheet management software application. This may not seem immediately significant but if the employee has changed the time on their smartphone – moving it backwards to avoid being flagged as late or forwards to falsely claim overtime – then this will be detected by the easyLog software.

Thirdly, when downloaded the app automatically creates a unique ID reference for the individual smartphone. Again, in an online world familiar with website cookies, this may seem like normal practice. However, it provides another preventive measure against the dishonest employee who may be tempted to help a colleague who is running late.

As mentioned earlier, each employee is given a unique number to identify that it is them using the app each time – and they enter this in the app when they first use it. So what if they change that number to use their smartphone to clock in on behalf of a colleague? The software automatically identifies the phone used for each attendance record from the unique ID reference so if it finds clockings from two different employees but with the same ID then it will be raised with their manager to take appropriate action.

Peace of mind for employers

We hope the anti-fraud measures that we’ve included in the app won’t actually require use but unfortunately rogue staff do exist. Most importantly perhaps, easyLog can give the employer the peace of mind that their workforce is recording their attendance accurately, easily and with certainty – and at a price that is economic for any size of organisation.

If you would like to know more about these features, other apps in our range and the time and attendance and staff scheduling modules with which they integrate, please call on 01892 834406 or send us an email.

Posted by administrator in Apple iPhone, Business support, Cleaning management, Clocking and employee attendance, Domiciliary care and supported living, Flexible working, Invoicing staff time, Mobile worker tracking, Payroll analysis, Rota software, Scheduling software, Smartphone app, Time and attendance, Timesheets, 0 comments

GDPR and your data

Outline of a human palm against a motherboard to symbolise data security

As you will be aware, a new law governing personal data comes into force on 25 May 2018 – the General Data Protection Regulation (GDPR). The legislation is designed to give individuals greater control over how their information is used and ensure that companies take adequate steps to store it safely.

Under the terms of GDPR, easyLog is a Processor, which means that we hold and manage personal data provided by Controllers (our customers) in order to do our work. Some of this data is sensitive, in that it can include medical and employment records, financial information and other personal details.

What we are doing to protect your data

easyLog has taken steps to ensure that our already robust data protection measures have been fully assessed and, where necessary, updated in line with GDPR requirements. For example, we have introduced encryption and two-stage password protection where appropriate and deleted obsolete data records.

At the same time, we have developed a new data protection policy, which is now available on our website. We have also been contacting existing customers by e-mail to request that they opt in to our online products, such as cloud services and remote support, in accordance with GDPR requirements. If you have not already heard from us, you will soon.

Helping you understand the impact of GDPR

We take our responsibilities under the new GDPR legislation seriously. Our updated privacy policy is written in clear and simple English to help you understand how the new law impacts the data that we may hold about and on behalf of our customers and also on any organisation that is thinking about becoming an easyLog customer.

Find out more

For more information, please read our updated privacy policy or contact us if you have any questions.

Posted by administrator in Business support, Latest news, 0 comments

NFC reading capability for iPhone added to easyLog’s Log-In app

Android smartphones have been quick to see and embrace the opportunities that NFC (near field communication) technology has to offer. easyLog customers have, for example, used NFC tags to uniquely identify locations in areas as diverse as property management, cleaning supervision and night checks at care homes to accurately record and report on employee attendance at any site. In reverse, staff can carry a NFC tag to identify their attendance by placing it on a growing range of terminals and readers located at a single or multiple places of work.  By contrast, Apple used NFC readers for its Apple Pay application but did not allow access to the wider software development community to provide the benefits that our apps were able to offer to Android users.

However, last summer Apple announced that it was opening up access to its NFC reader capability from the iPhone 7 model onwards; a capability that easyLog has delivered on with our NFCClock app now available at the Apple Store. The App gives the facility for staff to use their iPhone to easily record their attendance at any location with a NFC tag, specifying whether they are arriving or leaving the site.

If you would like to understand a little more about how easyLog’s software uses NFC technology on iPhones and maybe evaluate it with your own employees, please call us on 01892 834406, request a callback or send us an e-mail.

Posted by administrator in Apple iPhone, Business support, Clocking and employee attendance, Flexible working, Mobile worker tracking, Timesheets, 0 comments

easyLog could have flown in to avoid Ryanair rota disaster

It has been a very public and ultimately expensive PR disaster for Ryanair over the last few days. And the fall out seems certain to continue for a few weeks yet. Social media is already awash with stories of angry customers left stranded by cancellations at short notice, ruined wedding weekends, football fans missing their team’s matches and, of course, much talk of compensation claims.

Ryanair CEO Michael O’Leary has blamed the cancellation of around 50 flights a day over a six week period to a rota mistake that allowed too many pilots holiday leave at the same time. Now we know Ryanair is not an easyLog customer but Mr O’Leary’s blushes (now that’s a condition you don’t often associate with the confrontational airline chief) would have been spared if his company had adopted our staff scheduling software.

Rota software helps ensure adequate holiday cover is in place

Two key features provide assurance to easyLog users that adequate coverage is in place at the point of staff requesting holiday leave. First, a staff coverage profile defined by the user automatically checks that the required headcount is still available if the leave is granted. Second, a detailed holiday report displays in simple percentage terms where each employee stands in relation to their annual holiday entitlement at any time: a large negative percentage reveals they have a lot of holiday still to take while the reverse shows they are ahead of their pro-rata allowance for the year.

Peace of mind for busy employers

Although you may not be running a large airline, we’re sure that having the peace of mind that you have adequate staff coverage during holiday periods and prompt reminders if employees are not taking their holiday entitlement is important for your business.

If you’d like to understand a little more about how easyLog’s staff scheduling software could help with holiday and general absenteeism, calculating your pay analysis and monitoring your employees’ timekeeping, please call us on 01892 834406, request a callback or send us an e-mail. It would be good to have a chat Mr O’Leary..!

Posted by administrator in Business support, Holiday pay, Rota software, Scheduling software, 0 comments

Clocks going back – will your software pay your night staff correctly?

That’s an interesting point given that British Summertime officially ends this Sunday at 2am with the clocks going back by one hour.

So if you pay night staff by the hour will you be paying one hour more for anyone working the night shift starting this Saturday? And correspondingly of course do you pay one less hour when the clocks go forward in March and British Summertime starts?

Some organisations appear to rely on the supposition that an employee working on the night shift when Summertime ends will also be working on the night shift when Summertime starts and therefore a natural order and balance to these things exists. But that is rather wishful thinking to my mind. Across those two days within any year an employee could be on a different shift, be off sick, have left or be on holiday. And if they’re on holiday and you pay that by the hour then what calculation do you use then to ensure the correct remuneration?

Surprisingly I find some organisations blissfully unaware of the point I am making; and when I bring it to their attention there seems to be an immediate fallback position of the ‘natural balance’ rule I mentioned earlier!

Aware of this conundrum or not, it really doesn’t matter if you are an easyLog customer using our staff scheduling software  as you can resolve the issue either way. A simple tick box parameter allows you to specify if you wish to pay to the exact hours worked or to the normal scheduled shift. And that will take care of any holiday hours calculations and payments as well.

If you are a current customer that would like some help with implementing this feature please call our support desk on 0333 343 1004. If you don’t currently use our scheduling software but this article has got you interested in exploring what other clever and efficient things it could do for your organisation then call us on 01892 834406 and speak to one of our team.

Posted by administrator in British summertime hours, Business support, Care home management, Cleaning management, Clocking and employee attendance, Flexible working, Holiday pay, Invoicing staff time, Minimum wage, Mobile worker tracking, Nursing home management, Payroll analysis, Rota software, Scheduling software, Timesheets, 0 comments

10 ways Home Care Studio can make work – and life – simpler

When you’re choosing a home care system, the chances are you’ll have a long list of boxes that need to be ticked. But we know from talking to our customers that often it’s the less obvious features that prove most valuable in terms of saving time and making delivering quality care that little bit easier.

The following functions of our Home Care Studio software may not be top of your checklist – but we think that once you’ve tried them you’ll wonder how you ever managed without them.

  1. Reviewing care plans on the move – on a phone

Our Care-Logger app enables carers to carry out evaluations and assessments as well as view care plans and tasks associated with client visits wherever they are via their smartphone – even when there is no internet connection. It can also be used to view and manage rotas and as a clocking device for ultimate flexibility and convenience.

  1. Set an ideal rota

We know most providers like to send a familiar carer face to their service users – and that most carers want some certainty over their rota. So that’s where the ideal rota comes in. A powerful and flexible function that allows you to define carers’ regular visit routes and then use this as the basis for the weekly rota.

  1. Log client visits by mobile phone

When time is money, an accurate and cost-effective visit tracking system is essential. One that is proving particularly popular with our home care customers is visit logging by smartphone. Using QR codes (smart barcodes), NFC tags or GPS global positioning technology, all are simple to use, highly efficient and surprisingly inexpensive.

  1. Update records on the go

With our specially-designed care-Logger app, carers can make visit notes directly into client records using their phones – no uploading or transcribing required. And to save even more time and bother, you can easily set up existing assessments in Home Care Studio.

  1. It’s not just about home care…

Our Home Care Studio software has flexibility built in – which means it’s equally suitable for supported living and agency care providers. This is particularly useful for customers who have multi-faceted care businesses.

  1. Personalise your invoices

You can customise your company invoicing by adding your own logo and adjusting the layout, creating a consistent, professional look and feel across your paperwork.

  1. Easy access to policies and procedures

Our policies and procedures section means staff can quickly and easily find important information when they need it, saving time and helping to ensure best practice is adhered to at all times.

  1. CM2000 interface

Because we know that, in the real world, larger care organisations especially use a variety of management tools, we have made our software compatible with other leading providers, such as Care Management 2000 for smooth transitions between systems.

  1. Client contributions made easy

Our invoicing section takes into account different payment structures, including client contributions, saving time and reducing billing-related headaches.

  1. Reports with everything

Whatever kind of report you want and however you want it presented, you’ve got it. You can even access a mileage report from Google Maps if you want.

If you want to know more about our domiciliary care and supported living system or any of the points above, request a callback from one of our team or contact us by phone or e-mail.

Posted by administrator in Business support, Care record management, Care recording, Domiciliary care and supported living, Mobile worker tracking, Payroll analysis, Rota software, Scheduling software, 0 comments

5 ways our rota software can help you be more efficient

using our rota app on the move

You already know that a computerised electronic rota is quicker, easier and far more reliable than an old-style paper-based system – otherwise you wouldn’t be reading this. But you might not be aware that there are a number of spin-off benefits to our staff scheduling software that have a positive effect on other areas of your business. Here are just a few.

Take your office with you 24/7

Life, and work, doesn’t stop just because you are away from your desk. So we have developed versions of our software that enable you to access your staff rotas and other management tools, wherever you are and whenever you want. Our multi-platform, browser-based web solutions provide a cut-down version of our staff scheduling, attendance and other software for any type of mobile device, including smartphones. And for those who require full functionality while working on the move, we have powerful Android-based rota and timesheet solutions designed specifically for tablet computers.

Allocate staff according to budget

Staffing is probably one of your biggest costs, so you don’t want to waste precious resources by having the wrong balance of employees on your rota. With our staff scheduling software, you can set your budget and create a rota accordingly, so you are always on top of staffing levels – and costs.

Store a rolling rota

Save valuable time by storing employees’ regular hours on a rolling rota for as many weeks as you like. There’s no need to keep re-inputting data and staff can be sure they get the shifts they want.

Choose your clocking device…

Our software supports virtually all attendance devices and media, so all you have to do is find the right clocking technology for your business. From mobile phones and tablets to NFC, handscanners and biometric, our expert team can guide you through all the options and help you identify your perfect match.

…and payroll system

However simple or complex your clocking system and pay rates, our software has the functionality to import the data into your payroll application. Most major payroll systems are supported, including Sage, IRIS and Access.

To find out more about our staff scheduling software or any of the points above, request a callback from one of our team or contact us via phone or e-mail.

Posted by administrator in Business support, Cleaning management, Flexible working, Mobile worker tracking, Payroll analysis, Rota software, Scheduling software, Timesheets, 0 comments

5 hidden extras you get with care-Log+

A resident's life story record in a care home

A good care home management system covers all the essentials as standard – person-centred care plans, rota management, staff records and training, customisable reports and so on. But only the best comes with a range of special features that you didn’t know you needed – until you and your staff find yourselves depending on them every day.

easyLog’s care-Log+ software has been specially designed with input from care professionals to include little extras that help you get the job done easily and efficiently. Here are five of our favourites.

1 Life story – Our person-centred care records contain a Life Story section for storing family details, personal photos and other information, such as key life events, that can be used to form connections with your clients. It’s proved particularly useful in dementia care – especially when used by staff as a reminiscing aid on a tablet PC.

2 Risk-assessment scorecards – All assessment scorecards can be fully customised to accommodate your home’s way of working and changes over time, from modifying an individual question, response or score to adding completely new sections. Responses are colour coded using the traffic light system for clarity. And, of course, standard scoring tools are provided too.

3 Resident cash account – Financial record-keeping for your clients’ own funds, enabling you to keep track of their personal income and outgoings day-to-day.

4 Third-party document attachments – Save time on re-typing supporting information by simply attaching the original documents to your client’s record. All major formats supported, including Word and pdf. And you can do the same on your staff records with details such as CVs, disciplinary letters and so on.

5 Safeguarding section – Prove you’re consistently monitoring the wellbeing of those in your care with an auditable and automatically prompted review of the measures you have in place. The easy-to-use report generator allows you to present any data required in answering a CQC inspector’s question, from food consumed in the last week to activities undertaken since the start of the year. All queries can be answered quickly and simply, demonstrating the quality of care you provide.

To find out more about our care-Log+ care home system and how it can help your business, request a callback from one of our team or contact us by phone or e-mail.

Posted by administrator in Business support, Care home management, Care record management, Care recording, CQC Inspections, Nursing home management, 0 comments

Five ways to stop fraudsters getting hold of your data

hooded hacker to indicate internet security

Technology is not just good for legitimate businesses – it’s also constantly providing criminals with new ways to commit fraud. One of the latest is ransomware, whereby hackers use malware to encrypt files stored on servers and then demand payment to restore the data – usually in the form of untraceable Bitcoins.

Sorting out the resulting mess takes a lot of time and effort and can be extremely stressful. These five simple steps will help you to keep your servers secure.

1 Be password savvy

Hackers target the weakest point of a server’s security, which is often the password. So choose only strong passwords – ideally containing a mix of upper and lower-case letters and numbers – that are not easily discovered and that you don’t use elsewhere. Change them regularly and remember to disable unwanted user accounts, for example when an employee leaves.

2 Back up regularly

We know it can be a chore but it’s essential to back up all your data securely and at regular intervals. Set up automated back-ups to run daily, sending data to a different physical location.

3 Don’t neglect your upgrades

However busy you are, make sure you find time to install all the recommended upgrades and patches for your server so the security is always up to date.

4 Switch off when you’re done

Always switch off remote desktop access (RDP). If you need this type of access set your firewall to allow only users from specific IP addresses.

5 Protect your dashboard

Have a separate password for your server dashboard and keep it extra safe. The server dashboard allows complete access to your server so you need to be extra careful.

For further advice on server security, please contact the easyLog team.

Posted by administrator in Business support, Latest news, 0 comments

Reduce the impact of Brexit on your care home

The Prime Minister has said that Brexit means Brexit – but we are still a long way from knowing how leaving the EU will play out. For businesses in the care sector, such as individual care homes and groups, there are particular areas of concern. These are a few of the challenges the industry is set to face.

Falling house prices

UK property prices have fallen by almost one per cent – or £2,467 – in the month since the referendum, according to Rightmove. And this is normally the most buoyant time of year. It may not sound much but with uncertainty over what Brexit will actually mean likely to continue for at least a couple of years, there is going to be less money available to clients who fund care by selling their home.

Recruitment issues

It seems inevitable that some kind of restriction is going to be imposed on the movement of workers from Europe – and beyond, if an Australian-style points system is adopted. Such a system “is unlikely to be favourable to relatively low-skilled workers in the care sector,” according to former Health Secretary Andrew Lansley (now Lord Lansley), who has urged the industry to make sure its voice is heard in the coming negotiations.

Higher staff turnover

Changing attitudes to immigration may mean that many care workers either choose or are required to leave their jobs in the UK. This will exacerbate an already difficult human resources issue for care providers struggling to maintain a low turnover of staff.

Prospect of recession

We know that the initial stage of Britain’s exit from the EU will take at least two years – the time limit for enacting Article 50. Although we will learn more about the implications over time, uncertainty over the details and economic impact will cause many businesses to put their growth plans on hold – temporarily at least – potentially triggering recession.

What can care homes do to prepare?

There are no easy answers but clearly it is a time to ensure your resources are managed as effectively as possible. This means making the best use of all the features of your care home management system, from staff scheduling and rota management to efficient record keeping and payroll analysis.

For individual advice on getting the most out of your easyLog system, please contact one of our team – we will be happy to help.

Posted by administrator in Business support, Care home management, Nursing home management, Rota software, Scheduling software, 0 comments

Mike Ashley’s Parliamentary embarrassment – easyLog to the rescue!

When Sports Direct’s boss Mike Ashley was recently grilled for three hours by MPs about his company’s employment practices, it emerged that staff were automatically (and “unfairly”) deducted fifteen minutes of pay if they were even a minute late. More crucially, Ashley also had to admit that some employees at his Shirebrook warehouse were, in effect, being paid less than the statutory minimum wage.

Forgive a little smugness on easyLog’s behalf when we read reports of Mike Ashley’s embarrassment in front of the Parliamentary committee. But had Sports Direct been using easyLog’s +S staff scheduling software, these errant practices would have been prevented by some standard features in our rota module. For example, a Shift Analysis report automatically calculates the average pay per hour of any employee across any period, which would have highlighted the shortfall on payment of the Minimum Wage rate. Many easyLog clients also use this report to remunerate holiday accrued payments correctly to their casual and bank staff based on the average hourly rate of the hours worked at the applicable pay rate on the days they worked.

Additionally, our +S software allows lateness to be handled with practicality and a degree of subtlety perhaps unfamiliar to Sports Direct management. Any incident of lateness is highlighted in an Authorisation screen allowing a manager to decide on a case-by-case basis if an individual employee should be penalised and, if so, by how many minutes.

Unlike Mike Ashley, we’re sure that you’re not planning to have to answer to a Parliamentary committee about your employment practices. But having the peace of mind that your staff are being paid for their work and holiday leave correctly, and that this is being achieved with a minimum of manual intervention, are surely important issues for your business. If you’d like to understand a little more about how easyLog’s staff scheduling software could help with calculating your pay analysis and monitoring your employees’ timekeeping, please call us on 01892 834406, request a callback or send us an e-mail.  Mike Ashley we await your call…!

Posted by administrator in Business support, Clocking and employee attendance, Flexible working, Holiday pay, Latest news, Minimum wage, Rota software, Scheduling software, Timesheets, 0 comments

Are you and your staff ready for Brexit?

If there’s one thing we can be sure about following the Brexit vote, it is uncertainty. None of us knows for sure what the coming months and years will bring, despite all the claims and counter claims. But when it comes to the European working time directive, it seems fair to say there will be no change soon because the UK already has an opt-out of the 48-hour week.

While this means there is no urgent need to rethink your staff scheduling system, it’s a good time to make sure you are prepared for any changes when they do come.

Having the right staff management system in place will help you ensure you have the optimum number of staff on your rota to keep your business running smoothly while controlling contracted hours, so you can keep costs down and service levels up.

Add to that the benefit of detailed budgeting, invoicing and payroll reports that can be tailored to your needs and you have all you need to keep a check on your staffing expenditure.

With an easyLog system, you also get a range of extra management tools that help streamline virtually all aspects of staffing, from training to HR and personal record keeping.

Visit our website to find out more.

Posted by administrator in Business support, Care home management, Cleaning management, Domiciliary care and supported living, Flexible working, Invoicing staff time, Latest news, Nursing home management, Payroll analysis, Rota software, Scheduling software, Timesheets, 0 comments

Cloud options for every hosting scenario and budget

clouds on tablet PC to represent cloud server option

At easyLog, one of our defining principles is to help our customers benefit from the latest technology, whatever their size and way of working. As a result of a number of industry developments, including a significant reduction in the price of cloud server options and an increase in broadband speeds nationally, we are now pleased to be able to offer an expanded range of cloud-based facilities.

This means we have options to suit every type of hosting and server set-up and can provide high quality cloud services for almost every budget – in keeping with our principles.

Broadly, there are three main hosting models:

  • We can install easyLog software on your self- or externally-managed cloud server
  • We can manage your easyLog software and related functions on your cloud server
  • We can provide a full hosting and management service through our own servers

To discuss the different options and their relative benefits to your organisation, please contact one of our team or request a callback.

Posted by administrator in Business support, Care home management, Care record management, Cleaning management, Clocking and employee attendance, Domiciliary care and supported living, Flexible working, Latest news, Mobile worker tracking, Nursing home management, Rota software, Scheduling software, 0 comments

Make your care home more efficient without compromising on care

carer using bodymap function on a tablet

With rising costs and an ever increasing administrative burden, it’s no wonder that the number of care homes going into administration has been rocketing.

Over the past three years, care home insolvencies have jumped by more than a third, according to Moore Stephens, with the number rising by nearly a fifth (18 per cent) in the year to September 2015. And the accountants suggest that the situation is likely to get worse as a result of financial pressures such as the introduction of the Living Wage, the cost of meeting increasing regulations and local authority spending cuts – the Local Government Association estimates that there will be a £2.9 billion annual funding gap in social care by the end of the decade.

Research by BBC Radio Four supports this view, indicating that a quarter of British care homes will go out of business within three years because they are not making enough profit.

Of course there is no quick and easy way to reduce running costs while maintaining high standards of care – but there are things you can do to make your working practices more efficient.

Choose the right technology for your care home

If you haven’t already invested in an electronic record system, do it now. It doesn’t have to cost a fortune and will soon pay its way in terms of time savings and greater accuracy and detail. Many suppliers, including easyLog, offer low cost monthly payments for software and services so there is no big capital outlay to strain already tight budgets.

A carefully-chosen solution tailored to your care home’s needs can transform the way you manage your business and how carers go about their daily tasks. Using tablet PCs to work on the move, for instance, helps carers spend more time caring and less time on admin by allowing them to record and view care records and shift notes as they go.

Be ready for a CQC inspection

This not only makes for a more efficient way of working but also ensures you always have a full audit trail and detailed care record reporting to hand, enabling you to answer quickly any information requests in a CQC inspection.

At the same time you can build and sustain a reputation for the quality of care in your area through the proactive management of care issues that your easyLog software highlights.

Use your rota to control costs

Implementing suitable staff scheduling software designed for care homes will make setting your rota quicker and easier. More importantly, it will help you control your staffing budget – so there are no unexpected staff costs through unnecessary headcount or overtime payments, for example.

Specialist software such as our care-Log+ package will also give you the option to streamline other staff management functions, such as training and HR records, through a simple but detailed personnel module.

To find out more about finding the most effective care record management system for your business, take a look at the care home section of our website or contact one of our team.

Posted by administrator in Business support, Care home management, Care record management, Care recording, CQC Inspections, Rota software, 0 comments

How to keep your home care staff happy by giving them the shifts they want – and you need

Setting a rota on a tablet computer

If you run a care agency, planning the rota is probably one of your least favourite jobs – it’s complicated, time consuming and often impossible to please every member of staff, no matter how hard you try. But creating an efficient and cost-effective staff rota does not have to be a headache-inducing chore.

easyLog’s home care software has been designed specially to help you plan a rota with your staff in mind. Our advanced rota facilities can ensure that staff are given adequate hours while guaranteeing that work is allocated in employee-friendly blocks. You can use the software to make sure that carers are not called back for a short evening shift after a long morning session, for instance, or even choose to avoid split shifts altogether.

And if you need to make last minute changes to the rota or schedule extra shifts for those that want them, that’s not a problem either. Our smartphone-based care and rota software provides up-to-date information ensuring all the information you need is always to hand, wherever and whenever you need it. Plus it has the advantage of keeping paperwork to a minimum.

Find out more about our specialist care home software here.

Posted by administrator in Business support, Domiciliary care and supported living, Flexible working, Rota software, Scheduling software, 0 comments

Set your rota for the new living wage

staff scheduling with the easyLog rota app

It’s not long until April and the introduction of the National Living Wage, when virtually all employees aged 25 and over will be entitled to at least £7.20 per hour. For employers working to a tight budget, that means either gritting your teeth and upping the wages bill or juggling your rotas to keep staffing costs down.

Whichever you choose, controlling wage costs by selecting the right staff for the most appropriate job function has never been more important – and neither has having flexible and efficient rota management software.

easyLog’s scheduling system can take the hard work out of organising your rota with a helpful budgeting facility. This enables you to set your rota quickly and easily by filtering workers via factors that determine their rate of pay, such as training, qualifications and seniority.

You can read more about setting a rota to a budget with our staff scheduling software in our flexible working hours case study.

The government recommends taking these four steps to ensure you are ready for the National Living Wage:

  1. Know who is eligible in your organisation
  2. Make the appropriate payroll adjustments
  3. Let staff know about their new pay rate as soon as possible
  4. Check that staff under 25 are earning right minimum wage

Find out more about preparing for the National Living Wage at gov.uk.

Posted by administrator in Business support, Care home management, Domiciliary care and supported living, Flexible working, Nursing home management, Rota software, Scheduling software, 0 comments

A Case Study on Forward Looking Dinosaurs

You can find an interesting new case study on the easyLog website about an implementation of the company’s staff scheduling software at a dinosaur-themed adventure park in Norfolk.

The Dinosaur Adventure park has expanded rapidly over the recent past and invested to make itself a major attraction in the local area. Their investment in easyLog’s staff scheduling software has also paid dividends as park operations manager Adam Goymour reveals, It’s given us a faster system, with an improved layout for departmental breakdown of rota costs, and provided the potential to look in far greater detail at our wage bill. It’s been well worth it.

If you would like to discuss any functionality or issues raised in this blog, please call one of our team on 01892 834406 or e-mail us on info@easylog.co.uk

Posted by administrator in Business support, Clocking and employee attendance, Flexible working, Payroll analysis, Rota software, Scheduling software, Timesheets, 0 comments

Mobile Worker Tracking: A growing issue requiring different solutions

According to American analytical research company Techworld, (source: Techworld mobile worker research) this year it estimates there will be 1.3 billion mobile workers in the world. That’s a lot of employees who do not regularly attend the same place of work each day. Or put another way, that’s a lot of staff presenting their managers with some interesting logistical issues if they are required to complete a timesheet to record their work hours and location.

easyLog has always been mindful that the mobile worker requires a fundamentally different approach to electronic time and attendance management versus their static colleagues. Immediate issues arise in terms of the IT infrastructure that is available at any location, does the worker have a company-provided or a personal mobile phone? does the employer require just an attendance record or are there greater efficiencies to be gained from providing additional work-related information and data entry options?

In addressing these scenarios easyLog has developed a wide array of tools to assist the employee in recording their hours and working more efficiently. These in essence can be divided by either the type of solution platform used to record attendance, for example mobile phone, hardware device, land line call, PC login record, etc and by the visit scenario. So is the employee a regular visitor to the location? Do several staff visit the location? Are there multiple sites that an employee will visit in a day or week?

easyLog’s experience will help you find the most suitable and cost effective solution for the employee tracking requirements that you have. And this may involve different approaches to specific groups of employees within your organisation. This ‘mix and match’ response is very typical amongst easyLog clients but the solution will still present a single and common interface for the tracking and recording software.

Details of all our employee tracking solutions can be found on our website.

If you would like to discuss any functionality or issues raised in this blog please call one of our team on 01892 834406 or e-mail us on info@easylog.co.uk

Posted by administrator in Business support, Clocking and employee attendance, Flexible working, Invoicing staff time, Mobile worker tracking, Payroll analysis, Rota software, Scheduling software, Timesheets, 0 comments