Care recording

The Actions app: When you need a reliable record that important tasks have been done

A growing number of organisations, from care providers to cleaning and maintenance contractors, have told us that they would like a simple, reliable record of tasks performed by their remote workers – for their own  peace of mind, or their clients’, or both.

So we have developed the Actions module – an app for smartphones and tablets (or laptop if you prefer) designed to enable workers to record on the spot that a specific job has been completed, quickly and easily. As well as sending evidence of completed tasks automatically back to the easyLog software, the Actions app supports a number of feedback options. These include commenting on the work carried out, uploading photos of the finished job and alerting managers if further work is required.

A convenient and flexible option for remote workers

The Actions app can be used anywhere with an internet connection, so is suitable for all kinds of worker, business and location. The app software is user definable and supports multiple action lists for each location, so information can be collected about different activities within one site or many. Tasks are presented clearly and simply and can be defined with standard review periods, such as daily, weekly, monthly or six-monthly.

The app can also display images with a prompt to show users the required activity or expected end result – ideal for inexperienced or unsupervised workers.

Suitable for all kinds of employee – including carers

The Actions app can be easily customised for care providers to provide a simple but effective method of recording work as it is being done – for inspecting authorities, for example. As well as updatable care records, it can be used to provide staff with all kinds of useful information, from service users’ next of kin and GP contact details to cleaning and room changing regimes.

Find out more

And, like all our software, the Actions module can be easily tailored to suit the particular business needs of individual organisations.

For more information about tailoring the easyLog Actions app to your organisations particular business requirements, talk to one of our team on 01892 834406 or request a callback using the form on the right. You can also watch a short video on the easyLog Actions module.

Posted by administrator in Apple iPhone, Care home management, Care recording, Cleaning contractor software, Domiciliary care and supported living, Latest news, Mobile worker tracking, Nursing home management, Smartphone app, Time and attendance

easylog updates care software app for temporary hotel hospitals

With the Covid-19 epidemic causing disruption and hardship to businesses across the UK, particularly in the hard-pressed care sector, we were pleased to be able to help one of our clients meet the challenge of extending their care services to six hotels being used as temporary overspill hospitals.

Salisbury-based care group Abicare called us after they were contracted to provide care staff for recuperating patients from hospitals across Hampshire and Dorset. The carers were needed to look after both Covid-positive and non-Covid patients who were being accommodated in empty local hotels operated by major chains.

“Because of the unique nature of the contract, Abicare needed us to make some tweaks to their HomeCare software app and import a lot of new data,” says easyLog development director James Clark.

“The changes we made were chiefly to enable care staff to make more notes to meet the differing care record needs of patients and, crucially, to track patient visits so appropriate hygiene procedures could be followed. We worked with Abicare over a weekend to create a new instance of the software and get it up and running as fast as possible. We are proud to say it is already in use in the new hotel ‘wards’.”

Find out more

For more information about our care systems, visit our website. Alternatively, contact one of our team for a chat.

 

Posted by administrator in Business support, Care recording, Clocking and employee attendance, Domiciliary care and supported living, Latest news, Time and attendance

10 ways Home Care Studio can make work – and life – simpler

When you’re choosing a home care system, the chances are you’ll have a long list of boxes that need to be ticked. But we know from talking to our customers that often it’s the less obvious features that prove most valuable in terms of saving time and making delivering quality care that little bit easier.

The following functions of our Home Care Studio software may not be top of your checklist – but we think that once you’ve tried them you’ll wonder how you ever managed without them.

  1. Reviewing care plans on the move – on a phone

Our Care-Logger app enables carers to carry out evaluations and assessments as well as view care plans and tasks associated with client visits wherever they are via their smartphone – even when there is no internet connection. It can also be used to view and manage rotas and as a clocking device for ultimate flexibility and convenience.

  1. Set an ideal rota

We know most providers like to send a familiar carer face to their service users – and that most carers want some certainty over their rota. So that’s where the ideal rota comes in. A powerful and flexible function that allows you to define carers’ regular visit routes and then use this as the basis for the weekly rota.

  1. Log client visits by mobile phone

When time is money, an accurate and cost-effective visit tracking system is essential. One that is proving particularly popular with our home care customers is visit logging by smartphone. Using QR codes (smart barcodes), NFC tags or GPS global positioning technology, all are simple to use, highly efficient and surprisingly inexpensive.

  1. Update records on the go

With our specially-designed care-Logger app, carers can make visit notes directly into client records using their phones – no uploading or transcribing required. And to save even more time and bother, you can easily set up existing assessments in Home Care Studio.

  1. It’s not just about home care…

Our Home Care Studio software has flexibility built in – which means it’s equally suitable for supported living and agency care providers. This is particularly useful for customers who have multi-faceted care businesses.

  1. Personalise your invoices

You can customise your company invoicing by adding your own logo and adjusting the layout, creating a consistent, professional look and feel across your paperwork.

  1. Easy access to policies and procedures

Our policies and procedures section means staff can quickly and easily find important information when they need it, saving time and helping to ensure best practice is adhered to at all times.

  1. CM2000 interface

Because we know that, in the real world, larger care organisations especially use a variety of management tools, we have made our software compatible with other leading providers, such as Care Management 2000 for smooth transitions between systems.

  1. Client contributions made easy

Our invoicing section takes into account different payment structures, including client contributions, saving time and reducing billing-related headaches.

  1. Reports with everything

Whatever kind of report you want and however you want it presented, you’ve got it. You can even access a mileage report from Google Maps if you want.

If you want to know more about our software for care providers or any of the points above, request a callback from one of our team or contact us by phone or e-mail.

Posted by administrator in Business support, Care record management, Care recording, Clocking and employee attendance, Domiciliary care and supported living, Mobile worker tracking, Payroll analysis, QR code and biometric clocking, Rota software, Scheduling software, Smartphone app

5 hidden extras you get with care-Log+

A resident's life story record in a care home

A good care home management system covers all the essentials as standard – person-centred care plans, rota management, staff records and training, customisable reports and so on. But only the best comes with a range of special features that you didn’t know you needed – until you and your staff find yourselves depending on them every day.

easyLog’s care-Log+ software has been specially designed with input from care professionals to include little extras that help you get the job done easily and efficiently. Here are five of our favourites.

1 Life story – Our person-centred care records contain a Life Story section for storing family details, personal photos and other information, such as key life events, that can be used to form connections with your clients. It’s proved particularly useful in dementia care – especially when used by staff as a reminiscing aid on a tablet PC.

2 Risk-assessment scorecards – All assessment scorecards can be fully customised to accommodate your home’s way of working and changes over time, from modifying an individual question, response or score to adding completely new sections. Responses are colour coded using the traffic light system for clarity. And, of course, standard scoring tools are provided too.

3 Resident cash account – Financial record-keeping for your clients’ own funds, enabling you to keep track of their personal income and outgoings day-to-day.

4 Third-party document attachments – Save time on re-typing supporting information by simply attaching the original documents to your client’s record. All major formats supported, including Word and pdf. And you can do the same on your staff records with details such as CVs, disciplinary letters and so on.

5 Safeguarding section – Prove you’re consistently monitoring the wellbeing of those in your care with an auditable and automatically prompted review of the measures you have in place. The easy-to-use report generator allows you to present any data required in answering a CQC inspector’s question, from food consumed in the last week to activities undertaken since the start of the year. All queries can be answered quickly and simply, demonstrating the quality of care you provide.

To find out more about our care-Log+ care home system and how it can help your business, request a callback from one of our team or contact us by phone or e-mail.

Posted by administrator in Business support, Care home management, Care record management, Care recording, CQC Inspections, Nursing home management

Make your care home more efficient without compromising on care

carer using bodymap function on a tablet

With rising costs and an ever increasing administrative burden, it’s no wonder that the number of care homes going into administration has been rocketing.

Over the past three years, care home insolvencies have jumped by more than a third, according to Moore Stephens, with the number rising by nearly a fifth (18 per cent) in the year to September 2015. And the accountants suggest that the situation is likely to get worse as a result of financial pressures such as the introduction of the Living Wage, the cost of meeting increasing regulations and local authority spending cuts – the Local Government Association estimates that there will be a £2.9 billion annual funding gap in social care by the end of the decade.

Research by BBC Radio Four supports this view, indicating that a quarter of British care homes will go out of business within three years because they are not making enough profit.

Of course there is no quick and easy way to reduce running costs while maintaining high standards of care – but there are things you can do to make your working practices more efficient.

Choose the right technology for your care home

If you haven’t already invested in an electronic record system, do it now. It doesn’t have to cost a fortune and will soon pay its way in terms of time savings and greater accuracy and detail. Many suppliers, including easyLog, offer low cost monthly payments for software and services so there is no big capital outlay to strain already tight budgets.

A carefully-chosen solution tailored to your care home’s needs can transform the way you manage your business and how carers go about their daily tasks. Using tablet PCs to work on the move, for instance, helps carers spend more time caring and less time on admin by allowing them to record and view care records and shift notes as they go.

Be ready for a CQC inspection

This not only makes for a more efficient way of working but also ensures you always have a full audit trail and detailed care record reporting to hand, enabling you to answer quickly any information requests in a CQC inspection.

At the same time you can build and sustain a reputation for the quality of care in your area through the proactive management of care issues that your easyLog software highlights.

Use your rota to control costs

Implementing suitable staff scheduling software designed for care homes will make setting your rota quicker and easier. More importantly, it will help you control your staffing budget – so there are no unexpected staff costs through unnecessary headcount or overtime payments, for example.

Specialist software such as our care-Log+ package will also give you the option to streamline other staff management functions, such as training and HR records, through a simple but detailed personnel module.

To find out more about finding the most effective care record management system for your business, take a look at the care home section of our website or contact one of our team.

Posted by administrator in Business support, Care home management, Care record management, Care recording, CQC Inspections, Rota software

Record-keeping tailored to the needs of autistic service users – and their carers

autism logo image

Every person receiving care is unique, with individual needs and characteristics – and this is particularly true of those on the autism spectrum. That’s why it is essential that daily record-keeping is as flexible and detailed as possible, yet quick and easy for care staff to manage.

A good record-keeping system has many benefits for care staff, autistic service users and their relatives. It’s not simply about recording routine events, such as meals, toilet visits and scheduled activities – but an opportunity to collect and monitor important data that can be used to improve an individual’s daily care and quality of life.

Clear, regular and thorough records of a service user’s day-to-day activities are particularly useful in helping carers to:

  • Identify causes of current behavioural issues or new ones as they develop
  • Track progress of a particular behaviour and how it is being managed
  • Monitor the development of a skill or regular event

easyLog’s care-Log+ electronic record management system has been specially designed to be flexible and convenient. What this means in practice is that all the evaluation, assessment and care note functions are fully customisable so they can be tailored to meet each care home’s – or even client’s – requirements exactly. So whatever data you want to collect can be easily incorporated into the system.

What’s more, our software is ideal for use with tablet computers. So care staff can quickly and easily update records wherever and whenever is most convenient, making keeping full, accurate and timely records even more simple.

For more information about record-keeping with care-Log+, take a look at our website or contact one of our team via e-mail or phone.

Posted by administrator in Care home management, Care record management, Care recording

Are your older care home residents getting the nourishment they need?

breakfast

It’s National Breakfast Week, which is a timely reminder of the need for care home residents to enjoy a healthy, balanced diet – not only when they get up in the morning but throughout the day.

This is particularly important for older people, according to an expert on nutrition and catering for a leading care provider.

“During the night your glucose levels have plummeted. The brain needs glucose to function and low levels affect our cognitive abilities: in other words you’re not at your sharpest, which can lead to falls and mistakes,” he explains.

He also makes the point that many older people suffer from loss of appetite, so eating sufficient calories to keep healthy and well-nourished can be difficult. People with dementia are especially at risk, as they often have little interest in food and may end up losing weight.

Make sure your care home record-keeping cuts the mustard

easyLog care monitoring software can be used to highlight meal preferences and log food consumed as part of the standard nutritional care plan. Records can be accessed from standard computers or on the move with a tablet or laptop, so carers can check a client’s nutritional requirements whenever they want at the touch of a button or screen, helping to ensure no detail gets overlooked.

For more information on how our care monitoring software can improve your record keeping and deliver person-centred care, visit our care home management pages.

Posted by administrator in Care home management, Care record management, Care recording, Nursing home management

View and save our care and attendance products on Pinterest

easyLog is now on Pinterest, so you can browse a selection of our care management products and time and attendance devices then pin your favourites to your own boards and share them with colleagues. You can also follow us so you will be the first to see new additions to our boards.

We currently have three boards:

To find out more, click on the links above or visit our Pinterest home page: www.pinterest.com/easylogltd/

Posted by administrator in Care home management, Care record management, Care recording, Clocking and employee attendance, Domiciliary care and supported living, Latest news, Mobile worker tracking, Nursing home management

New care record software online training videos announced

Responding to client requests, easyLog will be introducing a comprehensive range of on-line training videos on its care record management software during this Summer. These videos are designed to help care staff quickly get to grips with the main functionality of the product such as creating care plans and evaluating them, completing risk and health assessments and handling other care-related information about a service user like activities calendars, body maps and recording drug administration.

The idea behind the videos is to provide a comprehensive training resource that is independent of the senior system administrator staff that have been responsible for configuring and implementing the software initially. In this way care staff can review and learn functionality quickly without needing to interrupt or book time with the small number of managerial staff that possess the overall system knowledge and detail of its day-to-day functionality. As such this creates a win-win for the overall care team with both carers and their managers able to focus time on the specific training that they will need to operate the system from their own perspective.

The first on-line videos are set to appear later this month with a full set in place by the close of August.

Posted by administrator in Care home management, Care record management, Care recording, Domiciliary care and supported living, Nursing home management

Look to the cloud if you want to share care and rota management software across different locations

white clouds to symbolise cloud computing

Employers looking for simple but versatile rota or care management software that can be used across multiple locations should consider easyLog’s latest range of cloud server-based options.

Designed to let users make connections to other sites via the internet more easily without the investment of a big IT infrastructure, these options use Windows Remote Desktop Services to distribute our care-Log+ care home system, Home Care Studio supported living solution and e-Log rota management software as remote applications.

Active Directory integration is also available for customers wanting to run easyLog products on existing Windows cloud hosting packages.

Benefits of switching to cloud-based systems include:

  • Small IT infrastructure required
  • Easy to share data and applications across several sites
  • Suits people working in different locations

Our cloud server-based options are available alongside web browser based applications and handheld apps to give a comprehensive range of solutions for people who need to work on the move.

Demonstrations and prices for all these options are available on request.

Posted by administrator in Care home management, Care record management, Care recording, Cleaning contractor software, Domiciliary care and supported living, Rota software

Care Recording: Be practical and clear for your care staff

One of the key benefits our care sector clients describe about their implementation of our care record management software is the facility to define their own recording phraseology for their care staff. On a practical level this feature means that the carer can be presented with recording options that are meaningful to them. This may be because the software is replacing previous manual documentation that has been used for many years or simply that the implementation has allowed the senior staff to present simplified expressions of more medical terms.

And practicality is key to the success our clients have seen in implementing care-Log+ especially in conjunction with the use of tablet PCs and the simplicity of the Carer App. This approach allows a care provider to capture the volume of recording that CQC Inspections now require. And because of the simple adaptation of technology that volume is achieved by the care staff as part of their usual care or shift notes regime.

As I mentioned earlier, the definition of the words that carers select is key. So a fluids chart could be defined in terms of millilitres or by ‘drunk whole cup’, ‘drunk half cup’, etc. Likewise a nutrition record can be phrased to include the option selected at any meal and the amount of food then consumed, such as ‘fully eaten’, ‘half eaten’, etc.

These recordings could be arranged in a single ‘nutrition’ or ‘fluid chart’ document (or evaluation record as it’s called in the software) or split across several documents organised by shift time. So for example, a carer could record the breakfast, mid-morning snack/drink and lunchtime intake in a shift note designed to record all activities from 8am to 2pm. The reporting options in care-Log+ enable a manager to collate all nutrition and/or fluid entries for any service user from any number of care recording documents into a single report. This becomes a vital tool during a CQC audit but also shows the practicality that was highlighted at the outset of this Blog. The main care recording documents can be organised to suit the needs of the service users and the care staff and do not have to be designed to second guess what questions a CQC Inspector may ask; if the recording has been done then the care-Log+ software can present the care records in any way required for audit purposes.

If you would like to discuss any functionality or issues raised in this blog please call one of our team on 01892 834406 or e-mail us on info@easylog.co.uk

Posted by administrator in Care home management, Care record management, Care recording, CQC Inspections, Domiciliary care and supported living, Nursing home management