Last week’s Supreme Court ruling that employers are only required to pay night-time carers minimum wage rates for the hours that they are active, rather than the entirety of a sleep-in shift, will doubtless have caused a big sigh of relief in the care sector – not least because it has removed the prospect of huge back payments.
Calculating carers’ sleep-in pay just got more complicated
The subject of sleep-in pay has been ping-ponging around the courts since 2014. But although an overarching principle has finally been established, the devil is always in the detail – and employers are still left with a range of complicated options when it comes to paying carers for sleep-ins.
Rota software that handles the difficult calculations for you
Through long experience with clients in the supported living and residential care sectors, easyLog has developed functionally-rich rota software that takes the hard work out of paying staff at both single and hourly payment rates, even within an individual overnight shift.
The software supports pay schemes where carers are paid at different rates for working with more challenging service users and for working in more remote locations. And it’s all instantly calculated, clearly presented and exportable into a wide range of third party payroll software products, such as Sage and Xero.
Find out more
Please contact us if you'd like more information on easyLog's software for care providers or visit our dedicated web pages for supported living and care home operators.
If you offer your cleaners the option of choosing when they work at client sites you will know that this involves both risk and reward. Employees who have greater freedom to fit their work commitments around their personal lives are likely to reward you by being more reliable, loyal and motivated. On the other hand, you run a bigger risk of work not being delivered within the hours specified in your client contract – which means spending more of your time monitoring when and where work has been delivered. There is a way to reconcile these two apparently conflicting aspects of flexible working, however: easyLog’s +Sb staff scheduling software.
At easyLog we have a growing group of cleaning company customers using our staff scheduling systems. Listening to them, we have added functionality that delivers ease of use with the detailed monitoring and reporting efficiencies they require – and at a sensible price that they have been unable to find elsewhere. Starting from £60 plus VAT per month for up to 25 cleaners, our +Sb scheduling solution provides a phone-based attendance recording app for each cleaner, scheduling functionality, pay analysis and reporting software on a managed cloud platform with daily backup, on-line training and telephone support – a complete solution, all developed and provided within the UK.
So, how does this all work?
Cleaners download an app from the Play or Apple stores and enter a code that automatically sets up their phones to link with the scheduling and reporting software that you use. They then go to a site, open the app and scan a QR code that you have printed and placed at each location to uniquely identify it. QR codes are generated for free on the internet. The employee does the same again when they leave the client’s site. These attendance records are automatically transferred into the software and compared in real time against the schedule of work on the staff rota. You can define if you require on-screen alerts or emails generated if a cleaner has not arrived. Similarly, the cleaner has a panic button on the app to create an alert if they have a problem.
Greater efficiency and control
If the cleaner has worked for the agreed period within the defined time bands then there is no further action to take – those hours will be passed into the Pay Report and analysed to the correct pay rate. An Authorisation routine highlights per cleaner any hours where the required cleaning period has not been met. Settings in the software allow the user to define any permitted leeway if attendance is shorter than the period defined, for example no tolerance or up to five minutes. The parameters can also draw attention to where extra time has been spent at the site thereby flagging the possibility of additional client charges and payment for the employee.
Analysed pay reports can then be produced across any period with hours broken down by the different pay bands that may apply for working during weekdays, weekends, bank holidays and so on. There is then the option to export the finished report into a third party payroll product, such as Sage, creating yet more efficiency in the process of producing employee payslips.
Explore further
If you would like to know more about what the easyLog+Sb solution could do for your cleaning business, please call us on 01892 834406, send us an email or visit the cleaning management software section of our website. You can also watch a video about managing flexishifts with our software.
For most of us, summer is about sunshine, days out and getting away from it all for a week or two. But for employers it means more gaps in the rota to be filled and fewer staff willing and able to cover, plus additional complications when it comes to calculating pay. This is especially true of smaller employers and those in seasonal trades, who often find the holiday season the most stressful and exhausting time of the year.
Of course, scheduling software cannot take all the pressure out of summer staffing issues but chosen and used appropriately it can make life much simpler.
Dealing with the staff rota
The most pressing matter at holiday time has got to be ensuring you have enough people available at all times to keep your operation running smoothly. This is particularly challenging if your staffing requirements are variable at the best of times. But suitable rota software can really help – not only by alerting managers to potential gaps in the rota and providing suggestions for filling them but also allowing adjustments to be made quickly and easy, until the last minute if required.
easyLog rota software has in-built and optional features that take a lot of the stress out of managing holiday absences, no matter how complex your staffing levels. These include automatically checking that the necessary cover is available to meet your pre-defined staffing profile as soon as a leave request is submitted. Employees can also check their leave status and submit holiday requests directly to the software via their smartphones, freeing up admin time spent handling enquiries.
Calculating holiday pay
It is not just the rota that gets complicated in the holiday season – working out correct pay rates can cause a bit of a headache too. Among the issues you may need to take into account when calculating holiday pay are:
Staff who work variable roles, rates and/or shifts
Adjustments for overnights
Bank Holiday rates
Regular overtime – compulsory and voluntary
Routine out of hours work and on call shifts
easylog software can manage multiple pay rates, so calculating the correct rate of pay is simple. A Shift Analysis report, for example, automatically calculates an employee’s average pay per hour across any period. This can be used to determine the average hourly rate of the hours worked by casual and bank staff, for instance, and so the applicable pay rate for when they are on leave.
Managing leave requests
At this time of year, leave requests tend to come in thick and fast, often at short notice. And so time spent dealing with them also increases.
easylog rota software has a detailed holiday report that shows at a glance how much leave staff have already taken and what they have remaining. This is displayed in simple percentage terms, with a large negative percentage indicating they have a lot of holiday entitlement still to take and vice versa.
Employees can also use our rota app to check their holiday entitlement and book time off direct from their phones. The request goes directly to the main easylog rota software so admins can see at a glance if there will be cover available.
For more information on our rota and payroll reporting software and smartphone apps, please contact us or request a callback.
In the second of our series of blogs about asking employees to record their attendance using an app on their smartphone, we consider what security features to look for to prevent the possibility of staff dishonestly covering up lateness.
It’s an interesting observation that employers implement time and attendance systems principally to deliver two results: first, administrative time savings through automated calculation of timesheets and pay analysis and second, to improve the accuracy of recording their employee’s attendance.
On that latter point, the ultimate guarantee to prevent an employee fraudulently falsifying their hours is to use a biometric reader that recognises an individual by a unique part of their body, such as fingerprint, face or hand. However, many of our clients have small numbers of staff working irregularly at a number of sites where it would be uneconomic to justify the capital cost of such equipment at each location. In these situations, the low-cost alternative is to ask the employees to use their own or company-issued smartphone to record their attendance at each site. But without biometric safeguards, how can you be certain that the time clocking was generated by the registered user of the phone? That’s where easyLog has consulted with its growing number of users and delivered a solution that gives the employer confidence that any attendance record has been generated by the identified person.
So how does our app prevent clocking fraud?
Firstly, the app is used with QR codes, the latest generation of barcode representation. Generated from free-to-use websites, they can be printed and assigned to each location to uniquely identify the specific site. When the app is used it accesses the camera of the smartphone and the employee simply moves their phone over the code until an image is captured to record the date, time and location. The app also records the GPS reference at the point the attendance record was made. This is significant if an employee should have thoughts that they could photocopy the QR code – and then record their attendance from the comfort of their bed for example – as it will automatically be brought to the attention of their employer!
Within the easyLog software, each location is defined with a unique reference (used by the QR code) and also has their GPS latitude and longitude coordinates entered against it. So if the QR code is scanned from somewhere different to its defined location, the easyLog software will know and flag accordingly with a link to Google Maps to identify the actual location of the errant clocking.
Software that can’t be fooled
Secondly, the app records the date and time that the attendance record is sent to the back-office timesheet management software application. This may not seem immediately significant but if the employee has changed the time on their smartphone – moving it backwards to avoid being flagged as late or forwards to falsely claim overtime – then this will be detected by the easyLog software.
Thirdly, when downloaded the app automatically creates a unique ID reference for the individual smartphone. Again, in an online world familiar with website cookies, this may seem like normal practice. However, it provides another preventive measure against the dishonest employee who may be tempted to help a colleague who is running late.
As mentioned earlier, each employee is given a unique number to identify that it is them using the app each time – and they enter this in the app when they first use it. So what if they change that number to use their smartphone to clock in on behalf of a colleague? The software automatically identifies the phone used for each attendance record from the unique ID reference so if it finds clockings from two different employees but with the same ID then it will be raised with their manager to take appropriate action.
Peace of mind for employers
We hope the anti-fraud measures that we’ve included in the app won’t actually require use but unfortunately rogue staff do exist. Most importantly perhaps, easyLog can give the employer the peace of mind that their workforce is recording their attendance accurately, easily and with certainty – and at a price that is economic for any size of organisation.
If you would like to know more about these features, other apps in our range and the time and attendance and staff scheduling modules with which they integrate, please call on 01892 834406 or send us an email.
In the first of two blogs about using a smartphone app for employees to record their attendance, we explore the key issues that experience has taught us you should look for.
There are three important questions to ask when introducing attendance recording via a smartphone app to your workforce:
Is the App easy to use for the employees?
Is the App easy to download with the connection to my time and attendance software already set up?
Is it secure and not open to fraud by the employee?
Users of our Log-In App know that they can confidently say “Yes” to all the above. easyLog has created not only a simple to install and use app for the employee, but a solution that gives the employer confidence that any attendance record has been generated by the identified person. This latter point we’ll cover in a subsequent blog but in this one we’ll address those first two questions.
Automatically updates back-office software
The Log-In App is downloaded free of charge for the employee from the Apple, Microsoft and Google stores. easyLog supplies a five-digit Customer Code number to each organisation that the employee is prompted to enter when first opening the app. This automatically sets up the parameters in the app to link it with the web browser-based back office software that collates and reports on the time and attendance records received from the smartphones.
Next the user is asked to enter their own unique ID number given to them by their employer. This is saved in the App and means it will not need to be remembered again at the point of use.
And that’s it. When the employee uses the app they are presented with large, clear buttons that they touch to record if they are arriving or leaving a site. There are other user-settable options also to enable the additional clocking in or out from a break and a panic alert feature that will automatically send an email to defined individuals on pressing.
If you would like to know more about these features, other apps in our range and the time and attendance and staff scheduling modules with which they integrate, please call on 01892 834406 or send us an email.
Since 2014 the payment of sleep-in shifts at an hourly rate rather than in a single agreed payment has been an ongoing and unresolved issue despite the ruling of an Employment Appeals Tribunal (EAT) in that year. The tribunal found in favour of at least National Minimum Wage hourly payments by deeming that the care worker was required to be at a place of work at certain hours and was at the disposal of the employer during that period. Furthermore the employee would be subject to disciplinary action if they failed to arrive on time for their shift.
How do you calculate hours when a carer sleeps on shift?
In 2015 it seemed further clarity was provided through guidelines issued by the Department for Business, Energy and Industrial Strategy. These stated that “A worker who is found to be working, even though they are asleep, is entitled to the national minimum or NLW [National Living Wage] for the entire time they are at work.” But this apparent confirmation must be contrasted with National Minimum Wage legislation published in the same year, which said a worker can only be considered to be “available” when “awake for the purposes of working”.
In another tribunal as recently as this May, involving a carer working for the charity Mencap, the EAT decided in favour of hourly payments for an employee on a sleep-in shift caring for two vulnerable adults. However, ambiguity was given a further lifeline by the judge, who declined to provide a general rule but instead emphasised that each case should be determined on its own facts and considered in relation to different workers’ circumstances.
Care software that handles every sleep-in payment option
Sleep-in shifts are most commonly worked by staff in the learning difficulties care sector and, as a supplier of market leading employee scheduling, attendance recording and care management software, easyLog has many clients operating in this area. Irrespective of the cost implications of any definitive future sleep-in shifts ruling, easyLog clients know that they have at their disposal a functionally-rich solution that enables them to pay their staff efficiently and accurately at both single and hourly payment rates even within a single overnight shift.
What’s more the software can embrace pay schemes where carers are paid at different rates for working with more behaviourally-challenged service users and be paid at higher rates for working in more remote locations. All instantly calculated, clearly presented and exportable into a wide range of third party payroll software products such as Sage and Northgate.
Please contact us if you’d like more information on how easyLog’s software can future-proof your business.
With cash-strapped councils scrutinising ways to save money, care contract negotiations have become an even greater battleground where, among other things, service providers are being pushed to be more flexible in their charge structures. That means implementing multiple charging bands, which in turn means increasingly complex invoice calculations for managers – and more headaches.
To meet the financial demands of the care commissioners, evidence suggests care providers are being asked to accept a number of different charge rates for bands of hours in the day or group of days during the week over which they are providing care services. This means they can find themselves applying multiple rates for morning, afternoon and night care provision and, in some cases, additional rates for Saturday and Sunday.
The result is an administrative nightmare, with potential for miscalculations, loss of revenue and delayed payments affecting cash flow – unless you have suitable software in place.
Multiple charge rates are dealt with in seconds
For less than the cost of a tank of petrol a month, easyLog’s Home Care Studio software takes the hard labour out of your service’s admin and record keeping. Multiple charge rates can be defined and applied in seconds, along with multiple pay rates per employee if required. So you can be confident that funder invoices together with payroll are calculated accurately and efficiently.
And with other functionality including care planning and risk assessments records, personnel management incorporating comprehensive training and supervisions facilities and a variety of electronic visit recording options, there’s never been a more relevant time to explore what easyLog could offer your business.
To find out more about our specialist software for community care providers, visit our dedicated domiciliary care website or request a callback from one of our team.
That’s an interesting point given that British Summertime officially ends this Sunday at 2am with the clocks going back by one hour.
So if you pay night staff by the hour will you be paying one hour more for anyone working the night shift starting this Saturday? And correspondingly of course do you pay one less hour when the clocks go forward in March and British Summertime starts?
Some organisations appear to rely on the supposition that an employee working on the night shift when Summertime ends will also be working on the night shift when Summertime starts and therefore a natural order and balance to these things exists. But that is rather wishful thinking to my mind. Across those two days within any year an employee could be on a different shift, be off sick, have left or be on holiday. And if they’re on holiday and you pay that by the hour then what calculation do you use then to ensure the correct remuneration?
Surprisingly I find some organisations blissfully unaware of the point I am making; and when I bring it to their attention there seems to be an immediate fallback position of the ‘natural balance’ rule I mentioned earlier!
Aware of this conundrum or not, it really doesn’t matter if you are an easyLog customer using our staff scheduling software as you can resolve the issue either way. A simple tick box parameter allows you to specify if you wish to pay to the exact hours worked or to the normal scheduled shift. And that will take care of any holiday hours calculations and payments as well.
If you are a current customer that would like some help with implementing this feature please call our support desk on 0333 343 1004. If you don’t currently use our scheduling software but this article has got you interested in exploring what other clever and efficient things it could do for your organisation then call us on 01892 834406 and speak to one of our team.
When you’re choosing a home care system, the chances are you’ll have a long list of boxes that need to be ticked. But we know from talking to our customers that often it’s the less obvious features that prove most valuable in terms of saving time and making delivering quality care that little bit easier.
The following functions of our Home Care Studio software may not be top of your checklist – but we think that once you’ve tried them you’ll wonder how you ever managed without them.
Reviewing care plans on the move – on a phone
Our Care-Logger app enables carers to carry out evaluations and assessments as well as view care plans and tasks associated with client visits wherever they are via their smartphone – even when there is no internet connection. It can also be used to view and manage rotas and as a clocking device for ultimate flexibility and convenience.
Set an ideal rota
We know most providers like to send a familiar carer face to their service users – and that most carers want some certainty over their rota. So that’s where the ideal rota comes in. A powerful and flexible function that allows you to define carers’ regular visit routes and then use this as the basis for the weekly rota.
Log client visits by mobile phone
When time is money, an accurate and cost-effective visit tracking system is essential. One that is proving particularly popular with our home care customers is visit logging by smartphone. Using QR codes (smart barcodes), NFC tags or GPS global positioning technology, all are simple to use, highly efficient and surprisingly inexpensive.
Update records on the go
With our specially-designed care-Logger app, carers can make visit notes directly into client records using their phones – no uploading or transcribing required. And to save even more time and bother, you can easily set up existing assessments in Home Care Studio.
It’s not just about home care…
Our Home Care Studio software has flexibility built in – which means it’s equally suitable for supported living and agency care providers. This is particularly useful for customers who have multi-faceted care businesses.
Personalise your invoices
You can customise your company invoicing by adding your own logo and adjusting the layout, creating a consistent, professional look and feel across your paperwork.
Easy access to policies and procedures
Our policies and procedures section means staff can quickly and easily find important information when they need it, saving time and helping to ensure best practice is adhered to at all times.
CM2000 interface
Because we know that, in the real world, larger care organisations especially use a variety of management tools, we have made our software compatible with other leading providers, such as Care Management 2000 for smooth transitions between systems.
Client contributions made easy
Our invoicing section takes into account different payment structures, including client contributions, saving time and reducing billing-related headaches.
Reports with everything
Whatever kind of report you want and however you want it presented, you’ve got it. You can even access a mileage report from Google Maps if you want.
If you want to know more about our software for care providers or any of the points above, request a callback from one of our team or contact us by phone or e-mail.
You already know that a computerised electronic rota is quicker, easier and far more reliable than an old-style paper-based system – otherwise you wouldn’t be reading this. But you might not be aware that there are a number of spin-off benefits to our staff scheduling software that have a positive effect on other areas of your business. Here are just a few.
Take your office with you 24/7
Life, and work, doesn’t stop just because you are away from your desk. So we have developed versions of our software that enable you to access your staff rotas and other management tools, wherever you are and whenever you want. Our multi-platform, browser-based web solutions provide a cut-down version of our staff scheduling, attendance and other software for any type of mobile device, including smartphones. And for those who require full functionality while working on the move, we have powerful Android-based rota and timesheet solutions designed specifically for tablet computers.
Allocate staff according to budget
Staffing is probably one of your biggest costs, so you don’t want to waste precious resources by having the wrong balance of employees on your rota. With our staff scheduling software, you can set your budget and create a rota accordingly, so you are always on top of staffing levels – and costs.
Store a rolling rota
Save valuable time by storing employees’ regular hours on a rolling rota for as many weeks as you like. There’s no need to keep re-inputting data and staff can be sure they get the shifts they want.
Choose your clocking device…
Our software supports virtually all attendance devices and media, so all you have to do is find the right clocking technology for your business. From mobile phones and tablets to NFC, handscanners and biometric, our expert team can guide you through all the options and help you identify your perfect match.
…and payroll system
However simple or complex your clocking system and pay rates, our software has the functionality to import the data into your payroll application. Most major payroll systems are supported, including Sage, IRIS and Access.
To find out more about our staff scheduling software or any of the points above, request a callback from one of our team or contact us via phone or e-mail.
If there’s one thing we can be sure about following the Brexit vote, it is uncertainty. None of us knows for sure what the coming months and years will bring, despite all the claims and counter claims. But when it comes to the European working time directive, it seems fair to say there will be no change soon because the UK already has an opt-out of the 48-hour week.
While this means there is no urgent need to rethink your staff scheduling system, it’s a good time to make sure you are prepared for any changes when they do come.
Having the right staff management system in place will help you ensure you have the optimum number of staff on your rota to keep your business running smoothly while controlling contracted hours, so you can keep costs down and service levels up.
Add to that the benefit of detailed budgeting, invoicing and payroll reports that can be tailored to your needs and you have all you need to keep a check on your staffing expenditure.
With an easyLog system, you also get a range of extra management tools that help streamline virtually all aspects of staffing, from training to HR and personal record keeping.
You can find an interesting new case study on the easyLog website about an implementation of the company’s staff scheduling software at a dinosaur-themed adventure park in Norfolk.
The Dinosaur Adventure park has expanded rapidly over the recent past and invested to make itself a major attraction in the local area. Their investment in easyLog’s staff scheduling software has also paid dividends as park operations manager Adam Goymour reveals, “It’s given us a faster system, with an improved layout for departmental breakdown of rota costs, and provided the potential to look in far greater detail at our wage bill. It’s been well worth it.“
If you would like to discuss any functionality or issues raised in this blog, please call one of our team on 01892 834406 or e-mail us on info@easylog.co.uk
According to American analytical research company Techworld, (source: Techworld mobile worker research) this year it estimates there will be 1.3 billion mobile workers in the world. That’s a lot of employees who do not regularly attend the same place of work each day. Or put another way, that’s a lot of staff presenting their managers with some interesting logistical issues if they are required to complete a timesheet to record their work hours and location.
easyLog has always been mindful that the mobile worker requires a fundamentally different approach to electronic time and attendance management versus their static colleagues. Immediate issues arise in terms of the IT infrastructure that is available at any location, does the worker have a company-provided or a personal mobile phone? does the employer require just an attendance record or are there greater efficiencies to be gained from providing additional work-related information and data entry options?
In addressing these scenarios easyLog has developed a wide array of tools to assist the employee in recording their hours and working more efficiently. These in essence can be divided by either the type of solution platform used to record attendance, for example mobile phone, hardware device, land line call, PC login record, etc and by the visit scenario. So is the employee a regular visitor to the location? Do several staff visit the location? Are there multiple sites that an employee will visit in a day or week?
easyLog’s experience will help you find the most suitable and cost effective solution for the employee tracking requirements that you have. And this may involve different approaches to specific groups of employees within your organisation. This ‘mix and match’ response is very typical amongst easyLog clients but the solution will still present a single and common interface for the tracking and recording software.
Details of all our employee tracking solutions can be found on our website.
If you would like to discuss any functionality or issues raised in this blog please call one of our team on 01892 834406 or e-mail us on info@easylog.co.uk
That’s an interesting point given that British Summertime officially starts this Sunday at 2am with the clock jumping forward by one hour.
So if you pay night staff by the hour will you be paying one hour less for anyone working the night shift starting this Saturday? And correspondingly of course do you pay an extra hour when the clocks go back in October and British Summertime comes to an end?
Some organisations appear to rely on the supposition that an employee working on the night shift when Summertime begins will also be working on the night shift when Summertime ends and therefore a natural order and balance to these things exists. But that is rather wishful thinking to my mind. Across those two days within any year an employee could be on a different shift, be off sick, have left or be on holiday. And if they’re on holiday and you pay that by the hour then what calculation do you use then to ensure the correct remuneration?
Surprisingly I find some organisations blissfully unaware of the point I am making; and when I bring it to their attention there seems to be an immediate fallback position of the ‘natural balance’ rule I mentioned earlier!
Aware of this conundrum or not, it really doesn’t matter if you are an easyLog customer using our staff scheduling software as you can resolve the issue either way. A simple tick box parameter allows you to specify if you wish to pay to the exact hours worked or to the normal scheduled shift. And that will take care of any holiday hours calculations and payments as well.
If you are a current customer that would like some help with implementing this feature please call our Support Desk on 0845 225 3011. If you don’t currently use our scheduling software but this article has got you interested in exploring what other clever and efficient things it could do for your organisation then call us on 01892 834406 and speak with one of our team.
Soon managers will be able to monitor attendance, authorise hours and calculate pay for their mobile or office-based staff on the move and without any need for a PC whatsoever.
Our development team is currently building a web browser and Android version of our popular e-Log attendance management software with Html5, CSS3 and PhoneGap development tools. This will allow our clocking management solutions to be operated on the cloud, anywhere and anytime – and with any kind of device.
Watch this blog for news of trial downloads in the near future.
Currently easyLog offers a range of staff clocking options using NFC-enabled Android tablets and phones.
For those organisations, especially in the public sector, that operate a TOIL (Time Off In Lieu) system for their employees, help is now at hand to monitor and report on this efficiently within easyLog’s staff scheduling software.
A TOIL system allows employees, in agreement with their line manager, the option to take additional (non-holiday) time off instead of being paid at a higher overtime rate. Like a bank account with a running balance, an employee therefore earns TOIL hours and then has them debited as they take time off in the future. Usually TOIL hours must be taken within an agreed period or the TOIL credits are lost.
easyLog’s implementation of TOIL within its scheduling software allows the manager to see instantly the TOIL hours on the rota. The periods of TOIL both given and taken can be viewed together with the original shifts that were additionally worked to earn TOIL and the shifts that will not now be worked due to TOIL being taken. Each employee has a TOIL account that can be viewed across any date range and shows the current balance of TOIL at any time together with any notes that the manager made at the point of agreeing, giving or removing TOIL periods.
The TOIL facility is available to any client currently on software support and will be provided within their next automatic upgrade.
Any organisation that is not a current user of our staff scheduling application but would like to discuss or see a demonstration of the software’s TOIL functionality can contact our offices on 01892 834406 or e-mail info@easylog.co.uk.
Whenever easyLog is asked to supply a biometric reader for recording staff attendance hours we will only make one recommendation based on our current experiences – implement a hand scanner.
Installing a biometric time clock presents many advantages. It uniquely proves the attendance of each employee without any possibility of another member of staff clocking in on their behalf. A biometric reader needs minimal administration because there are no cards or tags to distribute among the workforce and it removes the possibility of staff being unable to record their attendance because they have forgotten their badge or tag. However, these advantages will be lost, and time could even be wasted in calculating staff hours, if the biometric recording device you choose is unreliable in its primary task of correctly recognising an employee first time and every time.
Until easyLog is presented with a fingerprint reader that identifies an employee every time then the following remain true:
1. A fingerprint reader is based on identification of the minute detail of an individual’s finger. A process that is fine for highly secure access control in a clean environment but not always appropriate for busy staff wanting purely to clock in and out.
2. A biometric reader must be compatible with the situation in which it is operating. If workers are consistently involved in a dirty environment, frequently immerse their hands in water or handle cleaning chemicals, for example, a fingerprint reader will always struggle to identify the employee.
3. If a biometric reader cannot identify an employee with 100 per cent reliability it causes doubt. This affords the employee with an excuse for not recording their attendance. The reader is entrusted with providing irrefutable proof of time and attendance and is therefore critically relied upon for the calculation of staff pay. It must work first time and every time.
Based on easyLog’s considerable experience of implementing biometric readers, the only reliable and value-for-money biometric reader at this present time is hand scanning. A hand scanner, appropriately for time and attendance, views the shape of the individual hand and verifies this against his or her record. Its reliability is not impaired by dirt, cuts, hand gels, subtle changes in hand size due to heat or cold or immersion in water. With only a routine weekly cleaning procedure it will carry on working consistently with any size of workforce.
easyLog has implemented hand scanners with all of its time and attendance, pay analysis and staff scheduling software modules. In all cases the reliability of the applications has been completely matched by that of the biometric reader.
easyLog is always reviewing its product offerings and will be very pleased to hear of user experiences of fingerprint readers that differ from our conclusions.
As an expanding business providing activity-based services for primary school children, Fit For Sport needed to be totally on the ball when it came to its back office systems. Yet, until recently, the company was struggling to organise shifts manually for its 250 staff with a Microsoft Excel spreadsheet.
Because of its complexity, this all-important spreadsheet could only be operated by two employees – a situation that was clearly unsustainable for a growing company. So Fit For Sport decided to look for a more technologically appropriate staff scheduling system.
A realistic return on investment
Fit For Sport admitted they found the selection process difficult. “We weren’t and still aren’t what I would call IT savvy,” says company founder and chief executive Dean Horridge. “Our objective was to find a software application that was user friendly, supplied by a company that we felt we could work with as the business changed and at a sensible price to provide a realistic return on investment.”
The company opted for easyLog’s e-Log+S off-the-shelf scheduling application, along with some bespoke software development. This centred on two functions:
A definable e-mail facility to inform clients about changes to their usual Fit For Sport representative and to provide client details by text to the Fit For Sport staff member
An interface with Fit For Sport’s Sage accountancy software, including a sign-off sheet for clients giving details of all sessions per month and the option to create an invoice in the Sage Sales Ledger
“That is just brilliant!”
As one of the two operators of the old spreadsheet-based staff rota system, Sally Webb, operations coordinator, was particularly appreciative of the new e-Log+S system.
“The software highlights any gaps in the schedule and indicates available qualified staff. I can then automatically send out a text message to advertise the shift,” she says, adding that the best thing is that now anyone can do this task.
“It avoids errors from employees misreading the old spreadsheet. Likewise, with just one click, clients are e-mailed the full details of their sessions without having to look up e-mail addresses, contact names and staff CRB details. That is just brilliant.”
Dean Horridge adds that the new staff scheduling system has had a positive impact on customer service as well as satisfying the original goals of enabling wider staff participation in the rota creation process and giving the business a sounder management platform.
“The easyLog software has heightened our awareness of staff downtime and costs, while matching staff to client requirements is much improved and more accurate. The integration with our accounts system means that bringing our payroll in-house is now realistically achievable and will save further time and overhead,” he concludes.
“We are currently exploring the expansion of our business geographically through establishing a franchise network. I know that the easyLog system will be a part of these plans.”
Fit For Sport runs curriculum PE sessions in schools throughout London and in the Midlands, as well as offering after school clubs and Kids Camps during school holidays. The company is also an accredited provider of sport and active leisure training and apprenticeship schemes and has formed a registered charity, the Fit For Sport Foundation, to provide wider access to Fit For Sport programmes.
Phone us now on 01892 834406 or request a callback
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