care home records

Care plans are not a standalone document

When a CQC Inspector is auditing your care records one of the main things they’ll be looking for is to see that the recordings made in one are reflected in any other related documentation. So, for example, notes made on a carer’s shift that record a resident has been not eating to their usual pattern over the last couple of days or so, should be matched by evidence of a recent review of the ‘Eating and Drinking’ care plan. In this way written observations are closely linked to a reassessment of the required care interventions to ensure that the desired care outcomes remain achievable.

This of course describes basic good care and nursing practice but with the volume of care recording undertaken can it be guaranteed that this systematic review happens on every occasion?

A care plan is the central document that defines a service user’s care. Its on-going relationship is therefore not only linked to shift notes but with health assessments, risk assessments but prior to that with pre-assessments and social care (or life story) background information.

It is therefore pleasing to hear from our care-Log customers how the definable flexibility in the software is being used to ensure that each home’s unique and diverse documentation sets are being updated and reviewed as a complete entity. As Lesley Plumb from The Chestnuts care home in Meopham near Gravesend, Kent says,  At a CQC inspection, we were able to demonstrate how all the care we provided was both personalised and “in the round” – in other words, any problems raised were answered and explanations given, leaving no loose ends in relation to a resident’s care.

And of course that’s a very reassuring position to be in before any CQC Inspection.

For more information about the functionality in care-Log and how it can be harnessed to benefit your care home or supported living care facility please contact us.

Posted by administrator in Care home management, Domiciliary care and supported living, Nursing home management, 0 comments

NFC tags making care home management easier than ever

We have written before about how technology is changing the working landscape, particularly mobile devices such as smartphones and tablet computers. And, as the use of tablets increases for care home evaluations and assessments, one of the trends we are seeing is more staff logging in to their devices with near field communication, or NFC, tags rather than conventional passwords.

Advantages of logging in with an NFC tag include:

  • Instant access without typing
  • Users cannot log in with another person’s password
  • Tablets can also be used to record attendance information, such as shift clock-in/out and breaks
  • Tags are available in many forms, including keyfob, adhesive label and wristbands

Using a tablet and NFC tag is also quicker and more convenient than having to remember and type in a password every time the employee needs to log in. Tags are particularly beneficial when the tablet software has timed out for security reasons because the user can easily log back in without having to re-enter a password, reducing timeouts to an absolute minimum.

For more information about using tablets and NFC tags to update care records and other client data on the move, please contact us.

Posted by administrator in Care home management, Domiciliary care and supported living, Nursing home management, 0 comments