timesheet management

Sleep-in shifts: Still not put to bed?

female carer sleeping on shift

Since 2014 the payment of sleep-in shifts at an hourly rate rather than in a single agreed payment has been an ongoing and unresolved issue despite the ruling of an Employment Appeals Tribunal (EAT) in that year. The tribunal found in favour of at least National Minimum Wage hourly payments by deeming that the care worker was required to be at a place of work at certain hours and was at the disposal of the employer during that period. Furthermore the employee would be subject to disciplinary action if they failed to arrive on time for their shift.

How do you calculate hours when a carer sleeps on shift?

In 2015 it seemed further clarity was provided through guidelines issued by the Department for Business, Energy and Industrial Strategy. These stated that “A worker who is found to be working, even though they are asleep, is entitled to the national minimum or NLW [National Living Wage] for the entire time they are at work.” But this apparent confirmation must be contrasted with National Minimum Wage legislation published in the same year, which said a worker can only be considered to be “available” when “awake for the purposes of working”.

In another tribunal as recently as this May, involving a carer working for the charity Mencap, the EAT decided in favour of hourly payments for an employee on a sleep-in shift caring for two vulnerable adults. However, ambiguity was given a further lifeline by the judge, who declined to provide a general rule but instead emphasised that each case should be determined on its own facts and considered in relation to different workers’ circumstances.

Care software that handles every sleep-in payment option

Sleep-in shifts are most commonly worked by staff in the learning difficulties care sector and, as a supplier of market leading employee scheduling, attendance recording and care management software, easyLog has many clients operating in this area. Irrespective of the cost implications of any definitive future sleep-in shifts ruling, easyLog clients know that they have at their disposal a functionally-rich solution that enables them to pay their staff efficiently and accurately at both single and hourly payment rates even within a single overnight shift.

What’s more the software can embrace pay schemes where carers are paid at different rates for working with more behaviourally-challenged service users and be paid at higher rates for working in more remote locations. All instantly calculated, clearly presented and exportable into a wide range of third party payroll software products such as Sage and Northgate.

Please contact us if you’d like more information on how easyLog’s software can future-proof your business.

Posted by administrator in Care home management, Minimum wage, Nursing home management, Payroll analysis, Rota software, Scheduling software, Timesheets

Meeting the demands of multiple charge rates

keyboard and coffee mug denoting office work

With cash-strapped councils scrutinising ways to save money, care contract negotiations have become an even greater battleground where, among other things, service providers are being pushed to be more flexible in their charge structures. That means implementing multiple charging bands, which in turn means increasingly complex invoice calculations for managers – and more headaches.

To meet the financial demands of the care commissioners, evidence suggests care providers are being asked to accept a number of different charge rates for bands of hours in the day or group of days during the week over which they are providing care services. This means they can find themselves applying multiple rates for morning, afternoon and night care provision and, in some cases, additional rates for Saturday and Sunday.

The result is an administrative nightmare, with potential for miscalculations, loss of revenue and delayed payments affecting cash flow – unless you have suitable software in place.

Multiple charge rates are dealt with in seconds

For less than the cost of a tank of petrol a month, easyLog’s Home Care Studio software takes the hard labour out of your service’s admin and record keeping. Multiple charge rates can be defined and applied in seconds, along with multiple pay rates per employee if required. So you can be confident that funder invoices together with payroll are calculated accurately and efficiently.

And with other functionality including care planning and risk assessments records, personnel management incorporating comprehensive training and supervisions facilities and a variety of electronic visit recording options, there’s never been a more relevant time to explore what easyLog could offer your business.

To find out more about our specialist software for community care providers, visit our dedicated domiciliary care website or request a callback from one of our team.

Posted by administrator in Care home management, Domiciliary care and supported living, Invoicing staff time, Nursing home management, Payroll analysis, Scheduling software

Clocks going back – will your software pay your night staff correctly?

That’s an interesting point given that British Summertime officially ends this Sunday at 2am with the clocks going back by one hour.

So if you pay night staff by the hour will you be paying one hour more for anyone working the night shift starting this Saturday? And correspondingly of course do you pay one less hour when the clocks go forward in March and British Summertime starts?

Some organisations appear to rely on the supposition that an employee working on the night shift when Summertime ends will also be working on the night shift when Summertime starts and therefore a natural order and balance to these things exists. But that is rather wishful thinking to my mind. Across those two days within any year an employee could be on a different shift, be off sick, have left or be on holiday. And if they’re on holiday and you pay that by the hour then what calculation do you use then to ensure the correct remuneration?

Surprisingly I find some organisations blissfully unaware of the point I am making; and when I bring it to their attention there seems to be an immediate fallback position of the ‘natural balance’ rule I mentioned earlier!

Aware of this conundrum or not, it really doesn’t matter if you are an easyLog customer using our staff scheduling software  as you can resolve the issue either way. A simple tick box parameter allows you to specify if you wish to pay to the exact hours worked or to the normal scheduled shift. And that will take care of any holiday hours calculations and payments as well.

If you are a current customer that would like some help with implementing this feature please call our support desk on 0333 343 1004. If you don’t currently use our scheduling software but this article has got you interested in exploring what other clever and efficient things it could do for your organisation then call us on 01892 834406 and speak to one of our team.

Posted by administrator in British summertime hours, Business support, Care home management, Cleaning contractor software, Clocking and employee attendance, Flexible working, Holiday pay, Invoicing staff time, Minimum wage, Mobile worker tracking, Nursing home management, Payroll analysis, Rota software, Scheduling software, Timesheets

10 ways Home Care Studio can make work – and life – simpler

When you’re choosing a home care system, the chances are you’ll have a long list of boxes that need to be ticked. But we know from talking to our customers that often it’s the less obvious features that prove most valuable in terms of saving time and making delivering quality care that little bit easier.

The following functions of our Home Care Studio software may not be top of your checklist – but we think that once you’ve tried them you’ll wonder how you ever managed without them.

  1. Reviewing care plans on the move – on a phone

Our Care-Logger app enables carers to carry out evaluations and assessments as well as view care plans and tasks associated with client visits wherever they are via their smartphone – even when there is no internet connection. It can also be used to view and manage rotas and as a clocking device for ultimate flexibility and convenience.

  1. Set an ideal rota

We know most providers like to send a familiar carer face to their service users – and that most carers want some certainty over their rota. So that’s where the ideal rota comes in. A powerful and flexible function that allows you to define carers’ regular visit routes and then use this as the basis for the weekly rota.

  1. Log client visits by mobile phone

When time is money, an accurate and cost-effective visit tracking system is essential. One that is proving particularly popular with our home care customers is visit logging by smartphone. Using QR codes (smart barcodes), NFC tags or GPS global positioning technology, all are simple to use, highly efficient and surprisingly inexpensive.

  1. Update records on the go

With our specially-designed care-Logger app, carers can make visit notes directly into client records using their phones – no uploading or transcribing required. And to save even more time and bother, you can easily set up existing assessments in Home Care Studio.

  1. It’s not just about home care…

Our Home Care Studio software has flexibility built in – which means it’s equally suitable for supported living and agency care providers. This is particularly useful for customers who have multi-faceted care businesses.

  1. Personalise your invoices

You can customise your company invoicing by adding your own logo and adjusting the layout, creating a consistent, professional look and feel across your paperwork.

  1. Easy access to policies and procedures

Our policies and procedures section means staff can quickly and easily find important information when they need it, saving time and helping to ensure best practice is adhered to at all times.

  1. CM2000 interface

Because we know that, in the real world, larger care organisations especially use a variety of management tools, we have made our software compatible with other leading providers, such as Care Management 2000 for smooth transitions between systems.

  1. Client contributions made easy

Our invoicing section takes into account different payment structures, including client contributions, saving time and reducing billing-related headaches.

  1. Reports with everything

Whatever kind of report you want and however you want it presented, you’ve got it. You can even access a mileage report from Google Maps if you want.

If you want to know more about our software for care providers or any of the points above, request a callback from one of our team or contact us by phone or e-mail.

Posted by administrator in Business support, Care record management, Care recording, Clocking and employee attendance, Domiciliary care and supported living, Mobile worker tracking, Payroll analysis, QR code and biometric clocking, Rota software, Scheduling software, Smartphone app

Are you and your staff ready for Brexit?

If there’s one thing we can be sure about following the Brexit vote, it is uncertainty. None of us knows for sure what the coming months and years will bring, despite all the claims and counter claims. But when it comes to the European working time directive, it seems fair to say there will be no change soon because the UK already has an opt-out of the 48-hour week.

While this means there is no urgent need to rethink your staff scheduling system, it’s a good time to make sure you are prepared for any changes when they do come.

Having the right staff management system in place will help you ensure you have the optimum number of staff on your rota to keep your business running smoothly while controlling contracted hours, so you can keep costs down and service levels up.

Add to that the benefit of detailed budgeting, invoicing and payroll reports that can be tailored to your needs and you have all you need to keep a check on your staffing expenditure.

With an easyLog system, you also get a range of extra management tools that help streamline virtually all aspects of staffing, from training to HR and personal record keeping.

Visit our website to find out more.

Posted by administrator in Business support, Care home management, Cleaning contractor software, Domiciliary care and supported living, Flexible working, Invoicing staff time, Latest news, Nursing home management, Payroll analysis, Rota software, Scheduling software, Timesheets

Cloud options for every hosting scenario and budget

clouds on tablet PC to represent cloud server option

At easyLog, one of our defining principles is to help our customers benefit from the latest technology, whatever their size and way of working. As a result of a number of industry developments, including a significant reduction in the price of cloud server options and an increase in broadband speeds nationally, we are now pleased to be able to offer an expanded range of cloud-based facilities.

This means we have options to suit every type of hosting and server set-up and can provide high quality cloud services for almost every budget – in keeping with our principles.

Broadly, there are three main hosting models:

  • We can install easyLog software on your self- or externally-managed cloud server
  • We can manage your easyLog software and related functions on your cloud server
  • We can provide a full hosting and management service through our own servers

To discuss the different options and their relative benefits to your organisation, please contact one of our team or request a callback.

Posted by administrator in Business support, Care home management, Care record management, Cleaning contractor software, Clocking and employee attendance, Domiciliary care and supported living, Flexible working, Latest news, Mobile worker tracking, Nursing home management, Rota software, Scheduling software

Clocking in with a QR code now available for iPhone

The latest version of our multi-platform clocking app for iPhone can now be used with a QR code, or smart barcode – providing even more flexibility for cost-conscious employers.

As well as a choice of clocking methods, our smartphone clocking app offers a variety of possible data location options – making it suitable for a huge variety of working situations and employees. You can also choose what client and employee details are returned with the clockings, as well as whether you want the data sent to the chosen server immediately or held for subsequent download.

All our clocking options log location details, date, time and device ID automatically.

For further info about the app, read our blogs Smartphone clocking app offers more location data options and Now staff can clock in with a smartphone and a QR code. Alternatively talk to one of our team.

Posted by administrator in Apple iPhone, Clocking and employee attendance, Latest news, Mobile worker tracking, QR code and biometric clocking, Smartphone app, Time and attendance, Timesheets

Get ready for the new 30 minute home care visit

Setting a rota on a tablet computer

With new guidelines recommending that home care visits to the elderly should last a minimum of 30 minutes, it’s more important than ever to have a simple and dependable staff clocking system and effective rota management software.

The guidance, developed by the National Institute for Health and Care Excellence (NICE), does allow for shorter visits but only if they are not the main visit of the day – for example, a follow up to check if a client has taken medicine. It also includes taking steps to ensure that clients know their carers by trying to use the same ones whenever possible and letting clients know in advance if their carers are likely to be late or not turn up.

To find out more about our wide range of attendance monitoring and staff scheduling systems and how they can help you meet the demands of this new gold standard for home care, visit our web pages using these links or contact us for further information.

Posted by administrator in Clocking and employee attendance, Domiciliary care and supported living, Mobile worker tracking, Rota software, Scheduling software

A Case Study on Forward Looking Dinosaurs

You can find an interesting new case study on the easyLog website about an implementation of the company’s staff scheduling software at a dinosaur-themed adventure park in Norfolk.

The Dinosaur Adventure park has expanded rapidly over the recent past and invested to make itself a major attraction in the local area. Their investment in easyLog’s staff scheduling software has also paid dividends as park operations manager Adam Goymour reveals, It’s given us a faster system, with an improved layout for departmental breakdown of rota costs, and provided the potential to look in far greater detail at our wage bill. It’s been well worth it.

If you would like to discuss any functionality or issues raised in this blog, please call one of our team on 01892 834406 or e-mail us on info@easylog.co.uk

Posted by administrator in Business support, Clocking and employee attendance, Flexible working, Payroll analysis, Rota software, Scheduling software, Timesheets

Mobile Worker Tracking: A growing issue requiring different solutions

According to American analytical research company Techworld, (source: Techworld mobile worker research) this year it estimates there will be 1.3 billion mobile workers in the world. That’s a lot of employees who do not regularly attend the same place of work each day. Or put another way, that’s a lot of staff presenting their managers with some interesting logistical issues if they are required to complete a timesheet to record their work hours and location.

easyLog has always been mindful that the mobile worker requires a fundamentally different approach to electronic time and attendance management versus their static colleagues. Immediate issues arise in terms of the IT infrastructure that is available at any location, does the worker have a company-provided or a personal mobile phone? does the employer require just an attendance record or are there greater efficiencies to be gained from providing additional work-related information and data entry options?

In addressing these scenarios easyLog has developed a wide array of tools to assist the employee in recording their hours and working more efficiently. These in essence can be divided by either the type of solution platform used to record attendance, for example mobile phone, hardware device, land line call, PC login record, etc and by the visit scenario. So is the employee a regular visitor to the location? Do several staff visit the location? Are there multiple sites that an employee will visit in a day or week?

easyLog’s experience will help you find the most suitable and cost effective solution for the employee tracking requirements that you have. And this may involve different approaches to specific groups of employees within your organisation. This ‘mix and match’ response is very typical amongst easyLog clients but the solution will still present a single and common interface for the tracking and recording software.

Details of all our employee tracking solutions can be found on our website.

If you would like to discuss any functionality or issues raised in this blog please call one of our team on 01892 834406 or e-mail us on info@easylog.co.uk

Posted by administrator in Business support, Clocking and employee attendance, Flexible working, Invoicing staff time, Mobile worker tracking, Payroll analysis, Rota software, Scheduling software, Timesheets

How many hours do you pay when the clocks go forward or backward?

That’s an interesting point given that British Summertime officially starts this Sunday at 2am with the clock jumping forward by one hour.

So if you pay night staff by the hour will you be paying one hour less for anyone working the night shift starting this Saturday? And correspondingly of course do you pay an extra hour when the clocks go back in October and British Summertime comes to an end?

Some organisations appear to rely on the supposition that an employee working on the night shift when Summertime begins will also be working on the night shift when Summertime ends and therefore a natural order and balance to these things exists. But that is rather wishful thinking to my mind. Across those two days within any year an employee could be on a different shift, be off sick, have left or be on holiday. And if they’re on holiday and you pay that by the hour then what calculation do you use then to ensure the correct remuneration?

Surprisingly I find some organisations blissfully unaware of the point I am making; and when I bring it to their attention there seems to be an immediate fallback position of the ‘natural balance’ rule I mentioned earlier!

Aware of this conundrum or not, it really doesn’t matter if you are an easyLog customer using our staff scheduling software  as you can resolve the issue either way. A simple tick box parameter allows you to specify if you wish to pay to the exact hours worked or to the normal scheduled shift. And that will take care of any holiday hours calculations and payments as well.

If you are a current customer that would like some help with implementing this feature please call our Support Desk on 0845 225 3011. If you don’t currently use our scheduling software but this article has got you interested in exploring what other clever and efficient things it could do for your organisation then call us on 01892 834406 and speak with one of our team.

Posted by administrator in British summertime hours, Business support, Care home management, Clocking and employee attendance, Flexible working, Invoicing staff time, Nursing home management, Payroll analysis, Rota software, Scheduling software, Timesheets

Employee attendance management coming to a cloud near you

tablet-clouds-sml-crop

Soon managers will be able to monitor attendance, authorise hours and calculate pay for their mobile or office-based staff on the move and without any need for a PC whatsoever.

Our development team is currently building a web browser and Android version of our popular e-Log attendance management software  with Html5, CSS3 and PhoneGap development tools. This will allow our clocking management solutions to be operated on the cloud, anywhere and anytime – and with any kind of device.

Watch this blog for news of trial downloads in the near future.

Currently easyLog offers a range of staff clocking options using NFC-enabled Android tablets and phones.

Posted by administrator in Business support, Care home management, Clocking and employee attendance, Domiciliary care and supported living, Latest news, Payroll analysis, Rota software, Timesheets

easyLog’s staff scheduling software factors in the Bradford Factor

The Bradford Factor is a simple formula to help manage short term sick absences and determine when these have become excessive. Named after the University of Bradford Management School, where much of the original absenteeism research was conducted, the calculation was initially associated more with the public sector and very large corporations.

The Bradford Factor (B) formula is:

number of occasions sick (S) x number of occasions sick (S) x total number of days absent (D)

Using this formula an employee taking several single days of absence will generate a larger points score than a member of staff who has one extended period of illness within the same timescale. Although the calculation should always be viewed on a case-by-case basis, the implication is that the higher the points score the more prone the worker may be to casual absence.

In today’s changed economic climate, frequent short-term sick absences have become a significant cause for concern across all sizes of business – and use of the Bradford Factor has spread accordingly.

In response to this easyLog has implemented a Bradford Factor report into its market-leading e-Log+S staff scheduling software. The report can be run for any range of staff across any period of time and be introduced into a regular personnel review meeting or run on an ad hoc basis when concerns may arise about a specific employee’s attendance record.

The Bradford Factor is just one element in a range of employee reporting tools included as standard within the e-Log+ staff scheduling software – functionality designed to present managers with the information they need to run their workforce most efficiently. You can find out more about using the Bradford Factor and easyLog’s staff scheduling software to monitor patterns of employee absenteeism by watching our latest video – Absenteeism management from your staff rota.

Posted by administrator in Business support, Rota software, Scheduling software

easyLog: Bringing further cost controls to your staff schedule

easyLog has introduced some significant functionality into its market-leading staff scheduling software module. Clients now have the option to enter daily predicted sales targets and then see an automatic projection of their anticipated profitability from the total number of hours on the rota and the employment wage costs for each day.

Although this feature would be welcomed by any type of business, it is especially helpful to easyLog’s growing number of clients in the retail and service sectors where daily wage costs are the biggest overhead and therefore the largest influence on bottom line profitability. The facility is incredibly easy to use. You simply enters your projected net sales and the software then displays the staff schedule hours total, the daily wage spend (based on the hours worked per person at their individual hourly rate held in the system) and daily wage spend as a percentage of projected sales. This latter statistic is often used to determine the manager’s budget for staff on any given day and is therefore especially useful.

An early and enthusiastic adopter

One early and enthusiastic adopter and user of this functionality is Jake Harris, owner of the busy Mokoko Coffee (formerly Jacob’s Coffee House) close to the main tourist attractions in Bath. “We operate on a daily budget, so we look at each day and work out when it’s going to get busy, when it’ll get quiet, when the peaks and lulls are likely to be, and how much money we are going to take,” Jake explains. “We needed the scheduling tool to be able to tell us what we would expect to spend on wages so we could make the necessary adjustments, such as shaving half an hour here, trimming an hour a day there.” Read our Mokoko Coffee case study here.

If you would like more information on easyLog’s range of staff scheduling solutions or wish to view the software, please contact easyLog on 01892 834406.

Posted by administrator in Business support, Flexible working, Latest news, Rota software, Scheduling software

Get your teeth into Android Lollipop

If you are thinking about upgrading your existing handheld devices, or are planning to start using smartphones and tablets for the first time, there’s no need to worry about running your easyLog rota management and staff scheduling software on your new hardware. All our apps have now been tested and are working on Android 5.0 Lollipop.

And remember, if you need any help and advice on choosing equipment, just give us a call. We’ll be happy to help.

Posted by administrator in Business support, Care home management, Latest news

Full-time, part-time, extra shifts – no problem

A flexible workforce is good for your staffing budget – but it can be a major headache when it comes to managing the rota and calculating pay.

If you have staff working full-time, part-time, extra shifts or a few hours here and there, read our case study to find out how one employer is using our software to take the guesswork out of managing his highly flexible workforce.

“We operate on a daily budget, so we look at each day and work out when it’s going to get busy, when it’ll get quiet, and how much money we are going to take,” he says.

“If we know we’re going to have a busy day we can afford to have more people in and on a quieter day, fewer people. So it’s not just about filling spaces or job functions but also about hitting the budget.”

Our case study features a retail catering business but we can create similar systems for all kinds of employers and industries, from hotels and restaurants to the healthcare sector and college campuses.

Posted by administrator in Flexible working, Latest news, Rota software, Scheduling software

Coming soon – new generation of NFC phone and tablet clocking terminals

Android-branded NFC tags and key fob

In a first for easyLog, we will soon be releasing a new generation of devices based on near field communications (NFC) technology, which will allow tablets and smartphones to be used as clocking-in terminals – and much more.

“This is a great step forward because it means we can supply an all-purpose reader built into an everyday device – a computer or phone – rather than one designed specifically for clocking in,” says easyLog’s Graham Rolando.

“It makes the technology more convenient and flexible and, at the same time, more cost-effective for our clients, which is something we think they will welcome.”

The easy-to-use and fully automated system operates on Android tablets and smartphones, turning them into fixed location clocking terminals or handheld devices carried by individual employees. It works in conjunction with special NFC-enabled tags, which come in a number of formats, including cards, key fobs and stickies.

The pack includes a master tag and user tags. Waving either type of tag near the device, or vice-versa, automatically invokes the software. A user tag will bring up a screen prompting for clock in or out. When an option has been selected, the device sends the record to the host computer. The master tag allows system administrators to configure the device and program user tags.

There are two handheld modes and one terminal mode:

  1. Software on smartphone with tag in fixed location (handheld mode 1) – suitable for domiciliary care or the cleaning industry
  2. Software on portable tablet with tag in fixed location (handheld mode 2) – suitable for night checks in care homes
  3. Software on fixed tablet with tags held by individual employees (terminal mode) – conventional staff clock-in

This product is available for order now. Tags can be configured with i-Button codes for seamless transition from the i-Button system.

Three further products based on this software will be available later this year:

  • NFC Employee Station – wave tag over device to see employee messages, rota and pay information (extension of terminal mode above)
  • NFC Care Room Checks – care records currently available via Care Logger automatically accessed in new front-end when tablet is presented to resident room tag
  • NFC Domiciliary Records – employees wave phone near service-user tag to display care requirements, visit information, care plans and risk assessments relating to the service user (extension of handheld mode 1 above)

For further information on any of our NFC products, please contact us.

Posted by administrator in Care home management, Clocking and employee attendance, Invoicing staff time, Latest news, Mobile worker tracking, Scheduling software, Timesheets

Staff Rota-8 app now available from the Windows Store

Our Windows staff rota app has been officially launched and is now available from Microsoft’s online Windows Store. The app is called Staff Rota-8 and is published by easyLog Ltd. Go to the store to download the app  (to login, insert the username ‘user’ and leave the password space blank).

Posted by administrator in Care home management, Latest news, Rota software, Scheduling software

(TOIL) Time Off In Lieu now available in easyLog+S Staff Scheduling software

For those organisations, especially in the public sector, that operate a TOIL (Time Off In Lieu) system for their employees, help is now at hand to monitor and report on this efficiently within easyLog’s staff scheduling software.

A TOIL system allows employees, in agreement with their line manager, the option to take additional (non-holiday) time off instead of being paid at a higher overtime rate. Like a bank account with a running balance, an employee therefore earns TOIL hours and then has them debited as they take time off in the future. Usually TOIL hours must be taken within an agreed period or the TOIL credits are lost.

easyLog’s implementation of TOIL within its scheduling software allows the manager to see instantly the TOIL hours on the rota. The periods of TOIL both given and taken can be viewed together with the original shifts that were additionally worked  to earn TOIL and the shifts that will not now be worked due to TOIL being taken. Each employee has a TOIL account that can be viewed across any date range and shows the current balance of TOIL at any time together with any notes that the manager made at the point of agreeing, giving or removing TOIL periods.

The TOIL facility is available to any client currently on software support and will be provided within their next automatic upgrade.

Any organisation that is not a current user of our staff scheduling application but would like to discuss or see a demonstration of the software’s TOIL functionality can contact our offices on 01892 834406 or e-mail info@easylog.co.uk.

Posted by administrator in Care home management, Latest news, Payroll analysis, Rota software, Scheduling software, Time off in lieu (TOIL), Timesheets

Get the right biometric reader for staff clocking

Whenever easyLog is asked to supply a biometric reader for recording staff attendance hours we will only make one recommendation based on our current experiences – implement a hand scanner.

Installing a biometric time clock presents many advantages. It uniquely proves the attendance of each employee without any possibility of another member of staff clocking in on their behalf. A biometric reader needs minimal administration because there are no cards or tags to distribute among the workforce and it removes the possibility of staff being unable to record their attendance because they have forgotten their badge or tag. However, these advantages will be lost, and time could even be wasted in calculating staff hours, if the biometric recording device you choose is unreliable in its primary task of correctly recognising an employee first time and every time.

Until easyLog is presented with a fingerprint reader that identifies an employee every time then the following remain true:

1. A fingerprint reader is based on identification of the minute detail of an individual’s finger. A process that is fine for highly secure access control in a clean environment but not always appropriate for busy staff wanting purely to clock in and out.

2. A biometric reader must be compatible with the situation in which it is operating. If workers are consistently involved in a dirty environment, frequently immerse their hands in water or handle cleaning chemicals, for example, a fingerprint reader will always struggle to identify the employee.

3. If a biometric reader cannot identify an employee with 100 per cent reliability it causes doubt. This affords the employee with an excuse for not recording their attendance. The reader is entrusted with providing irrefutable proof of time and attendance and is therefore critically relied upon for the calculation of staff pay. It must work first time and every time.

Based on easyLog’s considerable experience of implementing biometric readers, the only reliable and value-for-money biometric reader at this present time is hand scanning. A hand scanner, appropriately for time and attendance, views the shape of the individual hand and verifies this against his or her record. Its reliability is not impaired by dirt, cuts, hand gels, subtle changes in hand size due to heat or cold or immersion in water. With only a routine weekly cleaning procedure it will carry on working consistently with any size of workforce.

easyLog has implemented hand scanners with all of its time and attendance, pay analysis and staff scheduling software modules. In all cases the reliability of the applications has been completely matched by that of the biometric reader.

easyLog is always reviewing its product offerings and will be very pleased to hear of user experiences of fingerprint readers that differ from our conclusions.

Posted by administrator in Clocking and employee attendance, Invoicing staff time, Mobile worker tracking, Payroll analysis, Rota software, Scheduling software, Timesheets

Managing rotas on the move becomes a reality

A new app from easyLog for smart phones and tablet computers using the Android operating system takes working on the move a step further by allowing users to administer staff rotas quickly and effectively with only a standard wireless or GPRS (smart phone) internet connection.

The new software, developed in conjunction with Abicare, is ideally suited to coordinators who manage domiciliary care staff, work on call and have access to the internet via a home wireless connection or mobile phone with GPRS. Using this connection to link to a small portable device, such as a tablet or smart phone, is more convenient than PC-based options and means that users can easily access and amend the rota at short notice, even if they are on the move – for example, when doing home visits themselves, or during the evening or early morning when no office staff are available.

Users can update the rota system in real time, without returning to the office, and there’s no need for paper copies or follow-up administration, making it a very efficient way to deal with sickness absences and other last-minute staff changes.

“This system gives us access to service user details and enables us to reschedule staff on the move,” explains Sarah Mullins, coordinator of AbiCare’s West Wiltshire office. “This avoids us having to carry vast amounts of paperwork and means that we do not need extra administration when we eventually return to the office.”

Developing our own software means that we can update easyLog’s products in line with technological advances and changing customer needs – and it’s this forward thinking that is behind the latest version of our rota management software for portable devices.

Rotamanagement options include:

  • Spreadsheet view of selected rota periods for all required staff in 15-minute intervals
  • View of call times with client names
  • Indication of employee absence or unavailability
  • Ability to rearrange a call by changing time or member of care team
  • Ability to delete calls
  • Ability to insert calls based on unallocated contracts
  • List unallocated, or over allocated, contracts

Our domiciliary care software for tablets also features:

  • Client access/medical and home visit records
  • View and edit care plans
  • Employee, personal and training records
  • View and add call log/communication log items
  • Off-line function when not in wireless or GPRS range

We also have tablet-based products for care home administration and cleaning management administration. Please contact us to find out more.

Posted by administrator in Rota software

When does a staff scheduling problem not require a staff scheduling solution?

The natural response for care home owners and managers seeking a solution to staffing headaches is to look for staff scheduling software. Logical, but not always the right approach, because care homes present a special challenge when it comes to managing staff rotas and pay rates.

Special staffing needs require specialist software

Unlike most businesses, there are legal definitions for the number of staff required to care for residents and regular inspections by a range of statutory authorities test that these staffing ratios are adhered to.

Care home staff rotas change frequently due to sickness and holiday absenteeism and are often supplemented by part-time or casual staff who can be called upon at short notice. Full-time staff may need to work in different job functions to cover absences and be paid different rates for each role they perform. Hourly rates can be different for weekdays, weekends and public holidays, and change if the employee works over agreed contracted hours.

In addition, care home managers and staff are focused on providing care. Dedicated office staff are at a premium and often the manager or team responsible for creating the rota may find it easier to do so manually or with a general business package, such as Microsoft’s Excel or Word. All these factors point to considerable difficulties in implementing a software application that combines scheduling, timesheet management and payroll analysis.

That’s why easyLog created its e-Log+ software. We recognise that keeping a rota up to date, with the access and constant change associated with a care home, is difficult. The e-Log+ application therefore focuses on simplifying and automating the key tasks of accurate staff attendance records, absence management and producing a comprehensive payroll analysis.

How e-Log+ simplifies the payroll process

e-Log+ does this by comparing the timesheet data of each employee against a set of user definable shift times per job function. If a match is found the hours are passed automatically for payment. Any attendance that does not agree is presented in an authorisation routine that allows the manager to pay or part pay at any applicable pay rate or disallow if appropriate. Staff can be paid at different rates for working in each job they perform so that an accurate and comprehensive breakdown of paid hours can be achieved, no matter how complex the pay rate structure.

e-Log+ holds one more great feature: from the authorised hours of each employee, the software retrospectively produces an on-screen rota thereby enabling a cross-check against the externally held master rota. What’s more the user can enter any holiday, sickness, training or other absence on this rota to provide a comprehensive and complete staff and pay record.

So when does a staff scheduling problem not require a staff scheduling solution?

When the organisation is using the intelligent response provided by easyLog’s e-Log+ software, of course.

Posted by administrator in Care home management