QR code and biometric clocking

Latest developments and attendance recording options using QR codes and biometric technology, including fingerprint and hand scanning and facial recognition.

Get on top of track and trace with QR code attendance recording for cleaners

 

In the post Covid-19 world, the demands on record keeping by cleaning contractors have increased massively, with track and trace capability an essential element in preventing the onward transmission of infection. A cleaning service provider will not only need to prove employee attendance at the site but also potentially the areas, buildings and even individual rooms or offices that their cleaners entered.

Thankfully, easyLog has a simple, easy-to-implement, low-cost solution based around smartphone QR code scanning technology.

Cleaners record arrival and leaving times simply by scanning a QR code

QR codes are available from numerous free-to-use websites. Multiple QR codes can be created, each representing a specific location. Cleaners then use easyLog's easily installable Location Clock app on their Apple or Android smartphone to record their arrival and leaving time, simply by scanning the QR code placed at each location.

The attendance records are then transferred into easyLog’s eLog timesheet and attendance software module. The software is web browser-based, meaning that it can be accessed on any smartphone, tablet or laptop that has an internet connection – just like a website. So records can be viewed on the move by busy owners or managers without the need to return to an office.

Web browser-based software from just £20 per month

And with business costs increasing from the measures now needed to protect workforces and ensure best practice, you’ll be pleased to hear that this complete easyLog solution starts from as little as £20 plus VAT per month for up to 15 employees, including support, training and branding the app with your company logo and colours.

If you want to know more, visit our cleaning management website or contact us to talk to one of our team.

Posted by administrator in Apple iPhone, Cleaning contractor software, Clocking and employee attendance, QR code and biometric clocking, Smartphone app, Time and attendance, Timesheets, 0 comments

Hygienic QR code attendance recording – at a very affordable price

 

If your staff are concerned about recording their attendance on a traditional clocking-in terminal shared by multiple employees, there is an alternative – easyLog’s low-cost, simple-to-implement QR code clocking app.

Covid-safe clocking in with a smartphone

Using their own smartphone – and therefore ensuring a Covid-safe approach – each employee scans a QR code to identify their location and record the time and date of their attendance. QR codes are free to download from multiple websites and, after laminating, can be placed anywhere indoors or outside.

The easyLog Location Clock app is downloaded free by your staff from the online stores and is automatically set up for use simply by entering two numbers when prompted. The app can be branded with your company logo and colours so presents a professional image to both your customers and employees.

No IT skills required and anti-fraud measure built in

The attendance records are automatically passed into easyLog’s eLog timesheet management software module to swiftly produce reports by employee, client, job function, etc, across any date period for the time spent at any site. This web browser-based software can be accessed on any device with an internet connection and is run on a cloud platform, so no IT skills or overhead are required.

And, if you think someone might copy the QR code and scan it from the comfort of their bed, there are a number of anti-fraud measures in the system to ensure any abuse is quickly identified.

Above all, in these testing times, you’ll be pleased to hear that this complete easyLog solution starts from as little as £20 plus VAT per month for up to 15 employees, including support, training and company branding of the app.

Find out more

Contact one of our team on 01892 834406 or send us an email if you would like to know more.

Posted by administrator in Apple iPhone, Clocking and employee attendance, Mobile worker tracking, QR code and biometric clocking, Smartphone app, Time and attendance, Timesheets, 0 comments

Show clients that cleaning is being done with a QR code attendance app

 

Many things have changed since the pandemic struck. But even during periods of lockdown commercial premises have still had to be cleaned – often using new, more time-consuming processes. This has placed additional pressure on contract cleaning companies not only in terms of implementing more stringent sanitising routines but also in demonstrating to clients that all their Covid hygiene requirements have been met.

easyLog’s QR code attendance app, Location Clock, is simple, low-cost tool that can help by providing firm evidence of exactly who is attending which location and when. This ensures that your cleaners’ timesheets are accurate and you have dependable tracking information if required, as well as enabling you to reassure clients that cleaning regimes are being conducted as requested.

And, because the app is loaded onto each cleaner’s smartphone, your employees can clock in and out hygienically without using clients’ phones.

Track cleaning of individual rooms and work zones

The app is used to read a free-to-download QR code on arrival at a work location. Any number of unique identifying codes can be used, so the system can record cleaners’ visits to individual rooms, work zones, equipment or even a particular route around a building, depending on your clients’ requirements.

The Location Clock app creates a foolproof record of the employee, site, date and time, which is automatically sent back to the easyLog software. Reports can then be generated and shared with clients by email to show that their cleaning regimes are being followed correctly.

The attendance app is suitable for cleaning and maintenance contractors of all sizes and is available with flexible pricing models based on employee or monthly clocking numbers.

Find out more

easyLog’s Location Clock app is one of a number of software products designed to help cleaning and maintenance contractors manage site visits and timesheets, staff rotas, job estimates and inspections.  For more information, contact one of our team on 01892 834406, request a callback or send us an email.

Posted by administrator in Cleaning contractor software, Clocking and employee attendance, Flexible working, QR code and biometric clocking, Smartphone app, Time and attendance, Timesheets, 0 comments

Facial recognition – for hygienic and fraud-proof staff clocking

 

Recording attendance presents a far higher risk of virus transmission if staff are sharing a traditional terminal – which provides businesses seeking a fraud-proof clocking method with a dilemma.

If a fingerprint or hand reader is used by everyone, a strict cleaning regime needs to be implemented to ensure the well-being of staff and maintain their confidence in a safe workplace.

Should a company decide to install a proximity card or tag-reading terminal to avoid physical contact, then more traditional concerns come into play – such as whether staff are swapping cards or tags to fraudulently record the attendance of a fellow worker who is not actually there.

App-based attendance recording: low-cost, hygienic, tamper-proof

easyLog has for some time offered its clients app-based attendance recording that converts an employee’s smartphone into a hygienic, safe and reliable clocking device. Low-cost and easily implemented, these apps have various features that prevent an employee from falsely recording their attendance, including identifying the GPS coordinates where the clocking was made and recognising if the time on the phone has been tampered with.

Now easyLog has moved this technology even further ahead with its Geo Clock With Photo app for Android and Apple smartphones. This app takes a photo – like a selfie – when an employee records their attendance and automatically verifies it as genuine by biometric facial recognition. It combines this function with geolocation data, so both identity and location are confirmed in one record, providing total assurance that the attendance record is genuine.

Also available for tablets

This app is also available for a tablet to allow a site supervisor to record the attendance of individuals as they arrive – thereby maintaining a safe and hygienic clocking process – or as a wall-mounted device for recording entry and exit from a site.

If you want to be sure that an attendance record is genuine or you maintain a site that demands very secure management of the personnel who are allowed in, easyLog’s Geo Clock With Photo app may be the low cost answer to your needs. And with contact limited to each handset user – or, in the case of a tablet, a particular supervisor – you can be confident that you are reducing the risk of spreading infection too.

Find out more

Contact one of our friendly team on 01892 834406, request a callback or email us your enquiry.

Posted by administrator in Apple iPhone, Clocking and employee attendance, Domiciliary care and supported living, Flexible working, Latest news, Mobile worker tracking, QR code and biometric clocking, Smartphone app, Time and attendance, Timesheets, 0 comments

Facial recognition apps make clocking in as easy as taking a selfie

 

When it comes to attendance recording, few options are more foolproof than biometric devices. But even low-cost fingerprint readers and hand scanners require a level of up-front investment that may be beyond some employers – especially in the current economic climate. But if you want the rigour of biometric staff clocking without the hassle of dedicated devices, there is an answer and it is literally staring you in the face – an easylog facial recognition app for tablet or smartphone.

Evidence of identity that cannot be faked

Our facial recognition attendance apps are particularly useful because they provide evidence of the identity of an employee making a clocking, along with  time, date and geolocation data – so it is impossible for someone to clock in on somebody else’s behalf or from a different location. They are simple to use and install and can be downloaded from the Google and Android online stores, just like any other app.

easylog is currently offering two flexible facial recognition clocking app options – Face Log and Geo Clock With Photo – although we are constantly developing our attendance software range.

Face Log – the always on, fixed clocking option for tablets

This clocking app is for Android tablets and uses the front camera, so we recommend it is wall-mounted for convenience and security. As it is always online, it requires a reliable internet connection at all times. The facial recognition software compares, in real time, a photo taken during clocking with stored images of the employee. Clockings are only accepted if there is a match and are backed up by geolocation data, providing an extremely reliable “there and then” attendance record proving identity, date, place and time.

Face Log can also create clockings through voice recognition and manual photo identification. These options work in the same way as the facial recognition system, with clockings only passed if staff are recognised by the software. There is a further option of speech activation, although this is not biometric and so does not confirm the identity of individual employees.

Geo Clock With Photo – the fast and portable clocking app for tablet and phone

This fast and convenient app works with Android and Apple operating systems on smartphones and tablets. Front and back cameras can be used and it can work offline as well as online, so it is ideal for both fixed and variable locations with inconsistent internet connectivity, such as building sites.

To create a clocking, the facial recognition software takes a photo of the employee with the device’s inbuilt camera and combines this with geolocation data, date and time. Clockings are always accepted, even if the device is offline, and a record is stored showing whether the employee passed or failed the identification. If there is no internet connection at the time of clocking, the photo is transferred to the server when the device is back online, or the next time a clocking is made, and an identification is made retrospectively.

What happens to the clockings?

Clockings from all our apps are converted into an instant employee attendance record, which is automatically sent to our web browser-based software supplied as part of the solution. You can then produce detailed or summarised timesheets across any period per employee and location, deduct unpaid periods and export any report into Excel at the touch of a button.

Find out more

easyLog offers a wide range of apps, attendance recording technologies and software. Talk to one of our team today on 01892 834406, request a callback or email us your enquiry.

 

Posted by administrator in Apple iPhone, Cleaning contractor software, Clocking and employee attendance, Flexible working, Latest news, QR code and biometric clocking, Smartphone app, Time and attendance, Timesheets, 0 comments

Clocking in with a QR code: cheaper than chips!

 

The business world emerging from the Covid-19 pandemic will undoubtedly be very different from the one that entered the crisis. It will be even more cost-conscious, given the additional overheads of making and keeping premises safe for employees and visitors, and staff will have a heightened awareness of hygiene, with frequently touched surfaces and equipment requiring regular and scheduled cleaning. Work is also likely to be more flexible in terms of where and when it is conducted, with split shifts and staggered start times – and, as a result, monitoring staff hours and calculating pay will be more complex and require greater input and control.

Smartphone attendance apps for the new normal

In line with our reputation for supplying low cost, robust and practical employee time management solutions, easyLog has ensured that its range of QR code-based attendance recording apps meet all the requirements of hard-pressed employers coming to terms with the new normal.

From just £20 per month plus VAT for a system covering up to 15 employees, staff can record attendance at a single or multiple sites using their own (or company-issued) smartphone and easyLog’s Location Clock App.

Simple to download from the major stores and install, the app automatically scans and recognises a QR Code that is defined per location. It converts this into an instant employee attendance record and sends this to the e-Log web browser-based software application supplied as part of the solution. This produces detailed or summarised timesheets across any period per employee and location, can deduct unpaid break periods and export any report into Excel for further analysis.

QR codes – the low-cost solution that covers all the bases

  • Low cost – just over £1 per month per employee for the cloud-based solution. easyLog provides software support as required, online training and daily backup. No up-front, one-off set up and training costs – everything you need is included in the monthly amount. The minimum contract length is 12 months with one-month cancellation. Simple, clear and straightforward.
  • QR codes are free to generate and download from many websites. Your only cost is the paper and ink for printing.
  • Hygienic – employees use a smartphone which is always under their control, so there are no health concerns about multiple staff touching an attendance recording device and how clean and safe that unit remains.

For more information about attendance recording with QR codes, you can read this case study.

Find out more

easyLog offers a wide range of apps, attendance recording technologies and software. Talk to one of our team today on 01892 834406, request a callback or email us your enquiry.

Posted by administrator in Apple iPhone, Business support, Care home management, Cleaning contractor software, Clocking and employee attendance, Domiciliary care and supported living, Flexible working, Invoicing staff time, Mobile worker tracking, Nursing home management, QR code and biometric clocking, Smartphone app, Time and attendance, Timesheets, 0 comments

Reconciling the risk and reward of cleaners’ flexible hours

male cleaner working in an office corridor

If you offer your cleaners the option of choosing when they work at client sites you will know that this involves both risk and reward. Employees who have greater freedom to fit their work commitments around their personal lives are likely to reward you by being more reliable, loyal and motivated. On the other hand, you run a bigger risk of work not being delivered within the hours specified in your client contract – which means spending more of your time monitoring when and where work has been delivered. There is a way to reconcile these two apparently conflicting aspects of flexible working, however: easyLog’s +Sb staff scheduling software.

At easyLog we have a growing group of cleaning company customers using our staff scheduling systems. Listening to them, we have added functionality that delivers ease of use with the detailed monitoring and reporting efficiencies they require – and at a sensible price that they have been unable to find elsewhere. Starting from £60 plus VAT per month for up to 25 cleaners, our +Sb scheduling solution provides a phone-based attendance recording app for each cleaner, scheduling functionality, pay analysis and reporting software on a managed cloud platform with daily backup, on-line training and telephone support – a complete solution, all developed and provided within the UK.

So, how does this all work?

Cleaners download an app from the Play or Apple stores and enter a code that automatically sets up their phones to link with the scheduling and reporting software that you use. They then go to a site, open the app and scan a QR code that you have printed and placed at each location to uniquely identify it. QR codes are generated for free on the internet. The employee does the same again when they leave the client’s site. These attendance records are automatically transferred into the software and compared in real time against the schedule of work on the staff rota. You can define if you require on-screen alerts or emails generated if a cleaner has not arrived. Similarly, the cleaner has a panic button on the app to create an alert if they have a problem.

Greater efficiency and control

If the cleaner has worked for the agreed period within the defined time bands then there is no further action to take – those hours will be passed into the Pay Report and analysed to the correct pay rate. An Authorisation routine highlights per cleaner any hours where the required cleaning period has not been met. Settings in the software allow the user to define any permitted leeway if attendance is shorter than the period defined, for example no tolerance or up to five minutes. The parameters can also draw attention to where extra time has been spent at the site thereby flagging the possibility of additional client charges and payment for the employee.

Analysed pay reports can then be produced across any period with hours broken down by the different pay bands that may apply for working during weekdays, weekends, bank holidays and so on. There is then the option to export the finished report into a third party payroll product, such as Sage, creating yet more efficiency in the process of producing employee payslips.

Explore further

If you would like to know more about what the easyLog+Sb solution could do for your cleaning business, please call us on 01892 834406, send us an email or visit the cleaning management software section of our website. You can also watch a video about managing flexishifts with our software.

Posted by administrator in Business support, Cleaning contractor software, Flexible working, Latest news, Mobile worker tracking, Payroll analysis, QR code and biometric clocking, Rota software, Scheduling software, Smartphone app, Time and attendance, Timesheets, 0 comments

Can employees fool an app to falsify their attendance records?

In the second of our series of blogs about asking employees to record their attendance using an app on their smartphone, we consider what security features to look for to prevent the possibility of staff dishonestly covering up lateness.

It’s an interesting observation that employers implement time and attendance systems principally to deliver two results: first, administrative time savings through automated calculation of timesheets and pay analysis and second, to improve the accuracy of recording their employee’s attendance.

On that latter point, the ultimate guarantee to prevent an employee fraudulently falsifying their hours is to use a biometric reader that recognises an individual by a unique part of their body, such as fingerprint, face or hand. However, many of our clients have small numbers of staff working irregularly at a number of sites where it would be uneconomic to justify the capital cost of such equipment at each location. In these situations, the low-cost alternative is to ask the employees to use their own or company-issued smartphone to record their attendance at each site. But without biometric safeguards, how can you be certain that the time clocking was generated by the registered user of the phone? That’s where easyLog has consulted with its growing number of users and delivered a solution that gives the employer confidence that any attendance record has been generated by the identified person.

So how does our app prevent clocking fraud?

Firstly, the app is used with QR codes, the latest generation of barcode representation. Generated from free-to-use websites, they can be printed and assigned to each location to uniquely identify the specific site. When the app is used it accesses the camera of the smartphone and the employee simply moves their phone over the code until an image is captured to record the date, time and location. The app also records the GPS reference at the point the attendance record was made. This is significant if an employee should have thoughts that they could photocopy the QR code – and then record their attendance from the comfort of their bed for example – as it will automatically be brought to the attention of their employer!

Within the easyLog software, each location is defined with a unique reference (used by the QR code) and also has their GPS latitude and longitude coordinates entered against it. So if the QR code is scanned from somewhere different to its defined location, the easyLog software will know and flag accordingly with a link to Google Maps to identify the actual location of the errant clocking.

Software that can’t be fooled

Secondly, the app records the date and time that the attendance record is sent to the back-office timesheet management software application. This may not seem immediately significant but if the employee has changed the time on their smartphone – moving it backwards to avoid being flagged as late or forwards to falsely claim overtime – then this will be detected by the easyLog software.

Thirdly, when downloaded the app automatically creates a unique ID reference for the individual smartphone. Again, in an online world familiar with website cookies, this may seem like normal practice. However, it provides another preventive measure against the dishonest employee who may be tempted to help a colleague who is running late.

As mentioned earlier, each employee is given a unique number to identify that it is them using the app each time – and they enter this in the app when they first use it. So what if they change that number to use their smartphone to clock in on behalf of a colleague? The software automatically identifies the phone used for each attendance record from the unique ID reference so if it finds clockings from two different employees but with the same ID then it will be raised with their manager to take appropriate action.

Peace of mind for employers

We hope the anti-fraud measures that we’ve included in the app won’t actually require use but unfortunately rogue staff do exist. Most importantly perhaps, easyLog can give the employer the peace of mind that their workforce is recording their attendance accurately, easily and with certainty – and at a price that is economic for any size of organisation.

If you would like to know more about these features, other apps in our range and the time and attendance and staff scheduling modules with which they integrate, please call on 01892 834406 or send us an email.

Posted by administrator in Apple iPhone, Business support, Cleaning contractor software, Clocking and employee attendance, Domiciliary care and supported living, Flexible working, Invoicing staff time, Mobile worker tracking, Payroll analysis, QR code and biometric clocking, Scheduling software, Smartphone app, Time and attendance, Timesheets, 0 comments

Developing the most App-ropriate software tools for your business

Whatever industry you are in or service your provide, you are probably finding that smartphones and tablets are increasingly finding their way into your working life – and are becoming just as indispensable as they are for social and leisure activities. The numbers speak for themselves.

Back in 2010, just a fifth of UK mobile phone users had a smartphone, according to eMarketer. Today, that figure is around 80 per cent. The trajectory of tablets has been even more rapid, with more than half of the adult population using one regularly by 2015 – up from a third in two years.

Harnessing the popularity of smartphones and tablets

Although it’s impossible to predict the future of emerging technology trends, we could see early on that mobile devices were going to have a major impact on the management of everyday tasks – and so easyLog began developing convenient app versions of key products from the start.

Initially we focused on apps for Android devices to keep costs down for customers. But as more people began using Apple and Windows devices, we have been able to offer more apps for iOS and Windows Mobile – such as our highly successful multi-location geolocation and QR code staff clocking app, Locate and Clock.

The popularity of these time-saving and simple-to-use apps has inspired easyLog developers to create smartphone and/or tablet versions of several of our other flagship products and increase the functionality available of apps already in the marketplace.

Expanding our app functionality and product range

The Care Logger smartphone app, for example, which is designed for domiciliary care staff, will soon be released with the option for carers to view their rotas, clock-in and view call information. Meanwhile, managers will be able to use the same app to schedule and reschedule calls.

We also have a remote clocking app in the pipeline that is appropriate for a wide range of business sectors. As always we are guided by making routine and complex tasks as quick and easy to perform for everyone involved, saving employers time and money. The move to mobile has really been something of a revolution for us and our customers and we don’t see any sign of it slowing down yet.

For more information on easyLog’s extensive range of products and latest apps, check our website or speak to one of our team.

Posted by administrator in Apple iPhone, Care home management, Cleaning contractor software, Clocking and employee attendance, Domiciliary care and supported living, Flexible working, Mobile worker tracking, Nursing home management, QR code and biometric clocking, Rota software, Scheduling software, Smartphone app, Timesheets, 0 comments

10 ways Home Care Studio can make work – and life – simpler

When you’re choosing a home care system, the chances are you’ll have a long list of boxes that need to be ticked. But we know from talking to our customers that often it’s the less obvious features that prove most valuable in terms of saving time and making delivering quality care that little bit easier.

The following functions of our Home Care Studio software may not be top of your checklist – but we think that once you’ve tried them you’ll wonder how you ever managed without them.

  1. Reviewing care plans on the move – on a phone

Our Care-Logger app enables carers to carry out evaluations and assessments as well as view care plans and tasks associated with client visits wherever they are via their smartphone – even when there is no internet connection. It can also be used to view and manage rotas and as a clocking device for ultimate flexibility and convenience.

  1. Set an ideal rota

We know most providers like to send a familiar carer face to their service users – and that most carers want some certainty over their rota. So that’s where the ideal rota comes in. A powerful and flexible function that allows you to define carers’ regular visit routes and then use this as the basis for the weekly rota.

  1. Log client visits by mobile phone

When time is money, an accurate and cost-effective visit tracking system is essential. One that is proving particularly popular with our home care customers is visit logging by smartphone. Using QR codes (smart barcodes), NFC tags or GPS global positioning technology, all are simple to use, highly efficient and surprisingly inexpensive.

  1. Update records on the go

With our specially-designed care-Logger app, carers can make visit notes directly into client records using their phones – no uploading or transcribing required. And to save even more time and bother, you can easily set up existing assessments in Home Care Studio.

  1. It’s not just about home care…

Our Home Care Studio software has flexibility built in – which means it’s equally suitable for supported living and agency care providers. This is particularly useful for customers who have multi-faceted care businesses.

  1. Personalise your invoices

You can customise your company invoicing by adding your own logo and adjusting the layout, creating a consistent, professional look and feel across your paperwork.

  1. Easy access to policies and procedures

Our policies and procedures section means staff can quickly and easily find important information when they need it, saving time and helping to ensure best practice is adhered to at all times.

  1. CM2000 interface

Because we know that, in the real world, larger care organisations especially use a variety of management tools, we have made our software compatible with other leading providers, such as Care Management 2000 for smooth transitions between systems.

  1. Client contributions made easy

Our invoicing section takes into account different payment structures, including client contributions, saving time and reducing billing-related headaches.

  1. Reports with everything

Whatever kind of report you want and however you want it presented, you’ve got it. You can even access a mileage report from Google Maps if you want.

If you want to know more about our domiciliary care and supported living system or any of the points above, request a callback from one of our team or contact us by phone or e-mail.

Posted by administrator in Business support, Care record management, Care recording, Clocking and employee attendance, Domiciliary care and supported living, Mobile worker tracking, Payroll analysis, QR code and biometric clocking, Rota software, Scheduling software, Smartphone app, 0 comments

Clocking in with a QR code now available for iPhone

The latest version of our multi-platform clocking app for iPhone can now be used with a QR code, or smart barcode – providing even more flexibility for cost-conscious employers.

As well as a choice of clocking methods, our smartphone clocking app offers a variety of possible data location options – making it suitable for a huge variety of working situations and employees. You can also choose what client and employee details are returned with the clockings, as well as whether you want the data sent to the chosen server immediately or held for subsequent download.

All our clocking options log location details, date, time and device ID automatically.

For further info about the app, read our blogs Smartphone clocking app offers more location data options and Now staff can clock in with a smartphone and a QR code. Alternatively talk to one of our team.

Posted by administrator in Apple iPhone, Clocking and employee attendance, Latest news, Mobile worker tracking, QR code and biometric clocking, Smartphone app, Time and attendance, Timesheets, 0 comments

Now staff can clock in with a smartphone and a QR code

Clocking in (and out) with a smartphone just got as easy as scanning a tin of beans at the supermarket with the addition of a QR code option in our multi-platform employee clocking app.

QR, or quick response, codes are the 21st century version of the barcode. Developed for their readability and superior data storage capacity, they comprise a number of square black dots arranged on a white background across a square grid. The QR code image is easy to produce and can be placed on a sticker or in a folder, for example, so it can be used in a wide variety of locations.

QR codes can now be read and interpreted via smartphones simply by pointing the phone’s camera at the image. The location data read is then sent back to the host with timestamp and phone id, making QR codes an extremely versatile alternative or addition to the other location services provided on our clocking app.

Like the other staff clocking options on the app, clocking via QR code has been tested on Android, iOS and Windows phones.

Find out more about our QR code attendance apps on our employee clocking web page or by requesting a callback.

Posted by administrator in Clocking and employee attendance, Domiciliary care and supported living, Flexible working, Latest news, Mobile worker tracking, QR code and biometric clocking, Smartphone app, Time and attendance, Timesheets, 4 comments